Night Reception Staff (fmd)

Vienna - Austria

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Why WOMBATS

The world needs places and companies where people can stay and work share their passion creativity and responsibility.

Our mission is to create inspiring places. Hosting our guests with passion and empathy is our tribute to their travel adventure. It is our responsibility to provide a safe and clean environment where everybody can be part of an open-minded community.

We want to inspire people to travel make our guests smile and share the unique Wombats atmosphere so they can leave us with great experiences and unforgettable memories in their backpacks.

Currently we are looking for:

Night Reception staff (f/m/d)

for our Wombats hostel in Vienna

Required core competencies:

Professional specific competency:
- Language skills (proficiency in English and the domestic language)
- Computer skills (Office Mews)
Socialcommunicational competency:
- empathetic
- accommodating
- open-minded
- taking responsibility
- inspiring and enthusiastic
Hospitality: Enthusiasm for service/hosting
Resilience and ability to work under pressure
Complaint and conflict resolution skills
Organisational competency:
- Prioritisation
- Time management
- Efficiency and effectiveness
- Process-oriented thinking and acting

Core tasks:

Check-in and checkout process of individual guests and groups:
- Welcoming guests
- Check-in process
- Checkout process
Cash-up responsibility
Point of contact for guests:
- Information and advice about the city transport sights shopping restaurants nightlife etc.
- Handling complaints and solving problems
Point of contact for external people: first contact person for suppliers neighbours public authorities (e.g. police) etc.
Ensuring adherence to house rules

Our offer:

Working in a dynamic international environment and in a relaxed atmosphere with many different people and nationalities
Personal and professional development (coaching and constant training courses)
Free or discounted overnight stays in all wombats CITY HOSTELS (Vienna Budapest London Munich) also possible for family members
Staff discount on all Wombats F&B products

Further information

The gross salary for this position is 1322 per hour.
26 hrs./week
Start of work: December 2025

Why WOMBATSThe world needs places and companies where people can stay and work share their passion creativity and responsibility.Our mission is to create inspiring places. Hosting our guests with passion and empathy is our tribute to their travel adventure. It is our responsibility to provide a safe...