Solution Consultant

Vancouver - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client helps companies worldwide improve the performance of their sales teams by turning strategic initiatives into business outcomes. Our unified sales enablement platform gives revenue teams a single solution to elevate customer conversations and drive repeatable revenue bringing together native content and guidance training and coaching and engagement intelligence all supported by actionable analytics.

Position: Solution Consultant

Location: Vancouver BC

Duration: 3 Months

Job Type: Temporary Assignment

Work Type: Hybrid

Job Description:

We are seeking a highly skilled contract-based Technical Project Manager with deep Atlassian expertise to lead a critical business transformation project.
We are migrating our product roadmapping and team capacity planning processes from our current tool Airtable to the Atlassian suite with Jira Product Discovery as the new central hub for our product roadmap.
This is not a simple lift and shift data migration. It is a workflow re-engineering project.
Your primary objective is to analyze our current state in Airtable design a new integrated workflow within the Atlassian ecosystem (Jira Product Discovery Jira Software and potentially Confluence) manage the technical migration write thorough documentation and train our teams on the new process.
The ideal candidate is a Jira power-user who thinks like a solutions architect and executes with the precision of a project manager.

Key Responsibilities

Process Design:

Review charter and scope documents prepared by department leadership; as-needed conduct follow-up sessions with subject matter experts.
Analyze the function of our current Airtable bases (e.g. how we calculate team capacity track effort and visualize roadmaps).
Design a new end-to-end product planning workflow centered in Jira Product Discovery for high-level roadmapping and prioritization.
Architect the solution for detailed capacity planning. This will likely involve integrating Jira Product Discovery ideas with Jira Software (Epics Stories) and leveraging Jiras native capabilities (Story Points Sprints) or Advanced
Roadmaps for team-level resource management.

Technical Configuration & Migration:

Hands-on configuration of Jira Product Discovery (custom fields views formulas automations workflows) and corresponding Jira Software projects (workflows issue types fields) to support the new process.
Define the data model and field mapping between Airtable and the new Jira structure.
Manage the data migration process including data cleanup CSV export/import and post-migration validation to ensure data integrity.
Partner with IT to provision configure and administer Jira / JPD projects.

Project Management & Enablement:

Develop and manage a detailed project plan with clear milestones deliverables and communication cadence.
Proactively identify risks (e.g. data loss scope creep workflow gaps) and develop mitigation plans.
Create clear documentation (e.g. process diagrams how-to guides) for the new workflow.
Develop and deliver training sessions for our product managers engineering managers and teams to ensure successful adoption of the new tools and processes.
Act as the primary technical support contact during the hyper-care period post-launch.

Required Skills & Qualifications

Expert-Level Jira Administrator: Proven hands-on experience as a Jira Cloud administrator.
This is not an on-the-job learning scenario when it comes to Jira. You already know how to configure complex workflows schemes custom fields and permissions; you have extensive experience provisioning users configuring projects managing plug-ins and integrations and performing other advanced-level Jira wizardry.
Deep Jira Product Discovery (JPD) Expertise: Demonstrable experience setting up and configuring JPD.
You must be able to build custom views (List Matrix Timeline) create prioritization frameworks use formulas and connect Engineering workflows (in Jira) to Product Management workflows (in JPD).
Jira Software & Agile Expertise: Deep understanding of Jira Software for agile teams (Scrum/Kanban) including sprint planning story points and backlog grooming.
Experience with Jira Advanced Roadmaps is a major plus.

Airtable Power-User:

You must be highly proficient in Airtable with the ability to dissect complex bases understand formulas and linked records and export data cleanly.
Technical Migration Experience: Proven track record of managing complex data migration projects specifically from spreadsheets databases or Airtable into Jira.
Process-Oriented Mindset: You are a systems-thinker who can analyze a business process identify inefficiencies and design a superior tool-based solution.
Exceptional Communication: Ability to communicate complex technical concepts to non-technical stakeholders run effective training sessions and write clear documentation.

Bonus Points (Nice to Have)

Advanced AirTable knowledge
Atlassian Certified Professional (e.g. ACP-620 ACP-400).
Experience integrating Jira with other tools (e.g. Slack AirTable MCPs).
Experience with other product roadmapping tools (e.g. Productboard Aha!).
Knowledge of a scripting language to help with automations and ETL operations (e.g. Ruby Python Bash).

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client helps companies worldwide improve the performance of their sales teams by turning strategic initiatives into business ou...