Manager, Fraud Detection, Card
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Manage and lead a team of Fraud Detection Consultants and Team Leaders by planning organizing and responsibly managing the operational area for rigorous fraud detection while protecting Customers and the Bank. To drive the culture of operational excellence whilst keeping the Customer at the heart of all that we do. Represent the Business Unit at relevant Governing Committee sessions (RGC & NAPBBS). Other deliverables allocated by management to be dealt with in a professional and efficient manner.
Qualifications :
- Completed Matric
- Risk Management Degree
Experience
- 8-10 years
- Experience in all facets of the banking service environment and its associated products processes and systems with experience in fraud risk management across banking products and platforms. Knowledge of dealing with client relevant legislation and how it is implemented in a banking environment. Experience in a leadership role in fraud or similar environment. Comprehensive knowledge of transactional systems processes and procedures in the industry. Ability to analyze situations and issues identify options draw logical conclusions and sound inferences determine and recommend practical sources of action utilizing good judgment and strategic thinking. Ability to manage and lead people to deliver high levels of operational excellence and customer service.
Additional Information :
Behavioral Competencies
- Developing Strategies
- Directing People
- Establishing Rapport
- Generating Ideas
- Interpreting Data
Technical Competencies
- Data Management (Administration)
- Fraud Detection and Management
- Query Resolution
- Risk Management
- Verbal Communication
- Written Communication
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Electrical
- Academics
- Customer Service
- Computer Data Entry
- Cardiac Surgery
- Freight Forwarding
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
