IT Support Engineer (Tier 1)

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 16 days ago

Vacancies: 1 Vacancy

Job Summary

About our client:

Our client was established in the 90s and while headquartered in Cape Town they do have a large office in Jhb and great global presence with over 500 employees. They are a diverse team of engineers developers and specialists in finance HR digital infrastructure and marketing who love utilising cutting-edge tech and digitised processes. They prioritise integrity training mentoring and have both the size and budget to ensure great career progression.

What you will be doing:

Administer / support MS Active Directory and/or Entra ID including creating amending and deleting user accounts.
Supporting end-user devices (laptops desktops printers mobile devices) operating systems and Office 365 apps.
Troubleshoot networking and security issues.
Monitor investigate and remediate security threats.
Support anti-virus and security solutions.
Configure administer and troubleshoot Office 365 services (Exchange Teams SharePoint Online OneDrive and Intune)
Resolve service requests in adherence to SLAs.
Provide escalated support to IT Administrators.
Support voice applications video conferencing and biometric access control equipment.
Attend meetings and maintain accurate documentation.

What our client is looking for:

MCP/A/N/M365 Certified Administrator or equivalent
Experience in desktop support/Tier 1 IT Support Engineer
Experience with Office 365 and Azure installation and support and installing and troubleshooting laptops desktops printers and mobile devices.

Job ID:

J107043

For a more comprehensive list of opportunities that we have on offer do visit our website - Support Engineer Tier 1 MS Active Directory Entra ID Office 365 Azure Networking Security End-user devices Desktop support MCP A N M365 Certified Administrator

Required Skills:

IT Support Engineer Tier 1 MS Active Directory Entra ID Office 365 Azure Networking Security End-user devices Desktop support MCP A N M365 Certified Administrator

About our client:Our client was established in the 90s and while headquartered in Cape Town they do have a large office in Jhb and great global presence with over 500 employees. They are a diverse team of engineers developers and specialists in finance HR digital infrastructure and marketing who lov...