Lead Case Manager ICMS (JR 5340)

JR 5340
Lead Case Manager
Los Angeles CA 90004
Salary: $24.78 to $30.20 per hour
Pay Frequency:24 Pay Periods Per Year
Full Time
Non-Exempt
Driving Required
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

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PATH is seeking candidates with social services experience to join our ICMS Team as a Lead Case Manager. This position will be based out of our regional headquarters in Los Angeles and provide field-based services throughout LA County. This position is specifically apart of our new Scattered-Site program Law Enforcement Assisted Diversion (LEAD).

ABOUT PATH
Since its foundation in 1984 PATH (People Assisting the Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California connecting our clients to a comprehensive continuum of homelessness prevention street outreach employment preparation and placement assistance individualized case management supportive services interim housing and permanent supportive housing.

ABOUT THE ICMS PROGRAM
PATHs Intensive Case Management Services (ICMS) Program provides services to individuals experiencing homelessness with chronic medical conditions and co-occurring disorders and who are high utilizers or the Department of Health Services (DHS) hospital and outpatient system.

ABOUT THE LEAD CASE MANAGER POSITION
The Lead Case Manager will work in an Intensive Case Management Services setting (low-barrier high tolerance) to provide case management services for program participants that may have a variety of complex health functional and social needs.

Position Responsibilities include:

• Under the supervision of the program manager provide oversight of program contracts to ensure successful implementation coordination of participant services achievement of program performance measures and evaluation of services.
• In collaboration with the Quality Assurance Department ensure programs are in compliance with contracts and partnership agreements.
• Under the supervision of the program manager function as a contact representative for program matters.
• Under the supervision of the program manager provide administrative oversight of the team which may include coverage for the program manager.
• Support with the completion of critical incident reports as required per PATH policies and/or the contract.
• Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals maintaining/increasing income and other personal goals identified by the client including medical mental health substance use financial resources vocational and social support
  needs

WHAT YOU BRING
Were looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data identifying trends patterns and insights to inform decision-making. Ability to consistently produce high-quality work ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others seeking out and building positive working relationships with colleagues participants and stakeholders. Work effectively with others contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations identify key issues consider alternatives and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards demonstrating honesty integrity and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

• Three (3) years of experience in healthcare case management homeless services or working with vulnerable populations.

MINIMUM QUALIFICATIONS

• One (1) year of experience in healthcare case management homeless services or working with vulnerable populations.

MANDATORY REQUIREMENTS
Regardless of qualifications candidates must:

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test

DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role all candidates must:

• Have reliable transportation
• A valid drivers license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATHs insurance coverage

Required Experience:

Manager