Company Overview
Group/Division
Job Description/Preferred Qualifications
Develop technical training on service maintenance installation repair and troubleshooting of server.
Deliver high-quality server training to field service engineers technical support engineers install engineers and external customers.
Participate in server building manufacturing field support upgrades installs and other technical activities to master the technical know-how on the assigned product. Maintain a high level of technical skills and stay up to date on new product changes and updates
Independently conduct and lead the review meetings and discussions with subject matter experts to define milestones deliverables and training plans.
Lead the assigned training projects; conduct reviews with stakeholders; provide regular updates to the stakeholders and functional groups; assess risks and actions; assesses efforts time and resource requirements; maintains action trackers and project documentation.
Review engineering documentation procedures and specifications. Capture technical information into training documents. Develop well-organized training content and videos most appropriate to the target audience and create appropriate certification plans.
Fully maintain the assigned server in the best possible conditions all the time. Performs regular health checks preventive and corrective maintenance and upgrades.
Follow and apply standard training design and development best practices formats and templates.
Review and validate service procedures on the tool. Assess the need to update documentation.
Monitors the errors mistakes changes requested. Provide corrective feedback to technical writers and drive implementation of the changes in the documentation quickly.
Able to support afternoon/evening shift training schedule.
Business travel requirement: 50% or less.
Minimum Qualifications
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen. Who are we? We research, develop, and manufacture t ... View more