Supporter Liaison
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Full time
Find your calling instead of your career
North Melbourne. Hybrid position remote and office work.
ABOUT US
Animals Australia has earned a global reputation as leaders in strategic campaigning and advocacy. Our award-winning national campaigns and unique investigative work have awakened millions to the systemic animal suffering that exists within factory farming and live animal export and inspired countless individuals to drive change simply by living compassionately and acting kindly.
Our vision to create a kinder more compassionate and respectful world forallliving beings is bold and ambitious. To achieve this vision we need to inspire changed thinking about our relationship with animals on a global scale. Working in this space we encourage a learning mindset at all levels of the organisation across all roles.
Description
A GLIMPSE INTO WHAT WE OFFER:
- Initial salary of $65000 - $70000 plus super per annum
- An innovative workplace that is reimagining the employee experience
- An inclusive genuine supportive animal-friendly environment
- Flexibility! Weve made an ongoing commitment to individual flexibility with a combination of onsite and work from home days
- Wellbeing Program including a customised Employee Assistance Program discounted private health insurance Wellbeing Leave and unique Heart-Based Leadership initiative
- A holistic approach and investment in your growth - personally and professionally
Read more about Our Way of working and our culture on our Careers website.
THE ROLE
Are you a people-person with a heart full of compassion and a go-getter attitude Are you excited to bring your positive vibes and keep cool under pressure - even when the phones keep ringing They this my friend might just be the perfect fit!
In this lively position you will be the friendly face (voice)of Animals Australia responsible for connecting with our supporters and helping them help animals. From answering heartfelt calls and navigating emotional conversations to juggling emails and more - youll be a pro at handling whatever comes your way. Every day will be different and yes it will be busy but thats what makes it exciting right
What youll be doing:
- Building meaningful connections with our supporters via phone and email
- Juggling calls and emails while making quick decisions with a smile!
- Processing donations merchandise purchases and campaign enquiries like a champ.
- Managing supporter data with a ninja-level accuracy and attention to detail.
- Supporting a variety of office-based tasks at least 1 day/week
Please refer to the position description on our Careers website for a full outline of the role
Skills And Experiences
ABOUT YOU
You are a positive can-do person who thrives in fast-paced busy environments. You are just as comfortable handling emotional conversations on the phone as you are accurately handling supporter data and responding to email. A born multi-tasker you know how to prioritise stay cool under pressure and build meaningful relationships with ease.
Our ideal person is:
- Inspired by our vision for a kinder more compassionate world and aligned with our values
- Confident on the phone and in writing with experience communicating with a variety of people
- Flexible and adaptable - happy to work both in the office and remotely
- Proactive organised and efficient in a fluid and responsive environment
- Openminded - a willingness to challenge your own thinking to get the best outcomes for animals
Youll stand out further if you also have:
- Experience working in a similar environment for an NFP animal protection advocacy etc
Excited by the opportunity but unsure if you have the capabilities were looking for Wed love to hear from you! Please reach out to the People & Culture Team via the details below
HOW TO APPLY
If you share our vision of a world where kindness compassion and respect extend to all living beingsapply now.
Please attach the following documents to your application:
- Current resume
- Cover Letter
- Please complete the application task - this will give us an idea of your written communication skills (If you are submitting your application via SEEK please submit your resume as one document and your cover letter and task as your second document)
Application sent via email will be redirected to the application link.Applications close Sunday 9th November
If you have any questions please contact the People & Culture Team via email to using the subject line: Supporter Liaison enquiry.
Applications are open to Australia and New Zealand citizens and permanent residents only.
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
Animals Australia works to protect the most vulnerable and abused animals in our society. Join us to help end factory farming & protect ALL animals from cruelty.
