RESTAURANT MANAGER

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profile Job Location:

Accra - Ghana

profile Monthly Salary: Not Disclosed
profile Experience Required: 4-5years
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

JOB OVERVIEW

A leading hospitality establishment renowned for its exceptional culinary experience and customer service is seeking a highly driven and experienced Restaurant Supervisor/Manager to oversee the daily operations of its restaurant. The ideal candidate will demonstrate strong leadership operational excellence and a passion for hospitality ensuring that guests receive an exceptional dining experience while maintaining the highest standards of service efficiency and profitability.
This position is best suited for a professional with a proven track record in restaurant or hotel management capable of leading dynamic teams and driving operational success through innovation discipline and attention to detail.

RESPONSIBILITIES

Operations Management

  • Oversee and coordinate all front-of-house and back-of-house operations to ensure smooth and efficient service delivery.

  • Implement and enforce operational policies SOPs and quality control measures to maintain brand and service standards.

  • Monitor daily sales performance guest feedback and operational metrics to identify improvement opportunities.

  • Ensure compliance with food safety health and sanitation standards in line with local regulations.

Financial & Business Management

  • Support budget preparation cost control and revenue management strategies to optimize profitability.

  • Monitor inventory levels procurement and stock usage to reduce waste and ensure cost-effective purchasing.

  • Analyze sales trends and prepare operational and financial performance reports for management review.

Customer Experience & Quality Assurance

  • Maintain a guest-centric culture focused on service excellence and personalized experiences.

  • Handle guest inquiries concerns or complaints promptly and professionally to maintain satisfaction and brand loyalty.

  • Ensure consistent presentation service quality and adherence to menu and beverage standards.

Team Leadership & Development

  • Recruit train and mentor restaurant staff to build a motivated and service-oriented team.

  • Conduct performance evaluations coaching and skill development initiatives to enhance team capabilities.

  • Foster a positive work environment that encourages collaboration accountability and continuous improvement.

Strategic & Brand Support

  • Collaborate with senior management on business development marketing initiatives and seasonal promotions.

  • Support menu planning pricing strategies and product innovation in coordination with the culinary team.

  • Uphold the restaurants brand image and ensure alignment with the organizations overall vision and values.



Requirements

  • Bachelors degree in Hospitality Management Business Administration or related field (preferred).

  • Minimum of 57 years of progressive experience in restaurant or hospitality management including at least 2 years in a supervisory or managerial role.

  • Proven ability to manage high-volume restaurant operations and lead diverse teams.

  • Strong understanding of food & beverage operations cost control and customer engagement strategies.

  • Excellent leadership communication and interpersonal skills.

  • Proficient in restaurant management systems (POS) Microsoft Office Suite and reporting tools.


Core Competencies

  • Exceptional leadership and people management

  • Strong business acumen and analytical thinking

  • Customer-centric approach with a passion for hospitality

  • Effective communication and problem-solving

  • Organizational discipline and attention to detail

  • Ability to work under pressure and meet operational deadlines



JOB OVERVIEWA leading hospitality establishment renowned for its exceptional culinary experience and customer service is seeking a highly driven and experienced Restaurant Supervisor/Manager to oversee the daily operations of its restaurant. The ideal candidate will demonstrate strong leadership ope...
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Company Industry

IT Services and IT Consulting

Key Skills

  • Restaurant Experience
  • Labor Cost Analysis
  • Hospitality Experience
  • Cost Management
  • Assistant Manager Experience
  • Management Experience
  • Profit & Loss
  • Computer Literacy
  • Leadership Experience
  • P&L Management
  • Restaurant Management
  • Retail Management