Sr Program Manager, AMZL FM Continuous Improvement, LMO
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Job Summary
At Amazon were transforming how we manage and optimize processes across our vast network to consistently exceed customer expectations. As a Sr Program Manager FM Continuous Improvement within our Last Mile Optimization team youll play a crucial role in developing and implementing innovative strategies for process standardization across our fulfillment network.
Youll collaborate with our External Fulfillment Seller Services and Supply Chain teams to design and execute dynamic processes that can be replicated with operational efficiency. This role focuses on creating scalable and strategic processes that enhance productivity growth and delivery experience while optimizing our operation across miles.
This highly visible position requires someone who can analyze complex data sets to make strategic decisions while managing day-to-day execution of large-scale standard processes. Youll be tasked with developing operational strategies identifying opportunities for network efficiency improvements and implementing advanced process methodologies that respond to seasonal variations and regional demand patterns.
Youll be responsible for creating data-driven business cases coordinating cross-functional initiatives and maintaining alignment across various stakeholder groups. Success in this role requires exceptional analytical capabilities to develop and monitor key performance metrics.
This role is perfect for a strategic problem-solver who excels in data analysis thrives in dynamic environments and can translate complex operational challenges into actionable solutions that drive meaningful improvements in Amazons global fulfillment operations.
Key job responsibilities
- Own and manage the long-term strategy for complex cross-functional programs related to process standardization working with stakeholders across global supply chain external fulfillment sales services and product/tech teams.
- Develop and execute integration strategies for First Mile/Last Mile operations
- Design and implement scalable operational frameworks focusing on efficiency and cost optimization
- Build and maintain strong partnerships with External Fulfillment Seller Services and Stores teams
- Manage multiple concurrent projects and initiatives across diverse stakeholder groups
- Partner with executive leaders to align priorities and secure resources across multiple organizations.
- Identify and proactively mitigate risks while driving timely decision-making
- Create and maintain program documentation including business requirements implementation approaches and strategic narratives
- Manage and influence cross-functional teams to deliver results without direct authority
About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
- 5 years of working cross functionally with tech and non-tech teams experience
- 5 years of team management experience
- 5 years of cross functional project delivery experience
- 5 years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelors degree
- Speak write and read fluently in English
- Experience managing analyzing and communicating results to senior leadership
- 3 years of performance metrics process improvement or lean techniques experience
- Masters degree
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Youll collaborate with our External Fulfillment Seller Services and Supply Chain teams to design and execute dynamic processes that can be replicated with operational efficiency. This role focuses on creating scalable and strategic processes that enhance productivity growth and delivery experience while optimizing our operation across miles.
This highly visible position requires someone who can analyze complex data sets to make strategic decisions while managing day-to-day execution of large-scale standard processes. Youll be tasked with developing operational strategies identifying opportunities for network efficiency improvements and implementing advanced process methodologies that respond to seasonal variations and regional demand patterns.
Youll be responsible for creating data-driven business cases coordinating cross-functional initiatives and maintaining alignment across various stakeholder groups. Success in this role requires exceptional analytical capabilities to develop and monitor key performance metrics.
This role is perfect for a strategic problem-solver who excels in data analysis thrives in dynamic environments and can translate complex operational challenges into actionable solutions that drive meaningful improvements in Amazons global fulfillment operations.
Key job responsibilities
- Own and manage the long-term strategy for complex cross-functional programs related to process standardization working with stakeholders across global supply chain external fulfillment sales services and product/tech teams.
- Develop and execute integration strategies for First Mile/Last Mile operations
- Design and implement scalable operational frameworks focusing on efficiency and cost optimization
- Build and maintain strong partnerships with External Fulfillment Seller Services and Stores teams
- Manage multiple concurrent projects and initiatives across diverse stakeholder groups
- Partner with executive leaders to align priorities and secure resources across multiple organizations.
- Identify and proactively mitigate risks while driving timely decision-making
- Create and maintain program documentation including business requirements implementation approaches and strategic narratives
- Manage and influence cross-functional teams to deliver results without direct authority
About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
- 5 years of working cross functionally with tech and non-tech teams experience
- 5 years of team management experience
- 5 years of cross functional project delivery experience
- 5 years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelors degree
- Speak write and read fluently in English
- Experience managing analyzing and communicating results to senior leadership
- 3 years of performance metrics process improvement or lean techniques experience
- Masters degree
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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