Automotive Service Department BDC Agent
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Job Location:
Clearwater, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you friendly organized and great on the phone Our busy Service Department Call Center is looking for a Customer Care Representative to join our team! Youll be the first point of contact for our service customers helping schedule appointments confirm visits and remind customers about upcoming maintenance and recalls.
Responsibilities:
Make outbound calls to remind customers of scheduled services recalls and upcoming maintenance
Answer inbound calls to schedule and confirm appointments
Verify customer and vehicle information in the dealerships system
Communicate clearly and professionally with customers and service staff
Follow up after service visits to ensure customer satisfaction
Track and document call results and appointment details accurately
Preferred Qualifications:
Experience with General Motors (GM) dealership operations preferred
Proficiency with CDK Global (ADP) or similar dealership management system
Strong communication and customer service skills
Ability to work efficiently in a fast-paced environment
Prior automotive call center or customer service experience is a plus
Why Join Us:
Competitive hourly pay with bonus potential
Supportive team-oriented environment
MondayFriday schedule with limited Saturdays
Opportunity to grow within a well-established GM dealership
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Dimmitt Chevrolet in Clearwater, Florida is looking for an experienced Body Shop & Collision Repair Technician to join our team! This is an outstanding oppo...
