Customer Collection Support

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

What does a Financial Services Collections Associate do at Fiserv

• You will be responsible for the collection via inbound and outbound dialing of unpaid consumer debt in a call center environment.

• Assign consumer debt inventory and be held accountable for collection performance based on departmental assigned targets.

• Collect accounts in compliance with applicable regulations and internal performance standards so as to achieve a pre-set goal objective.

• Utilize skip-tracing tools to obtain up-to-date customer information.

• Provide daily coverage of all accounts until payment arrangements have been made.

• Detail all discussions and actions in collections system or database.

• Multitask and navigate quickly through varies systems.

What you will need to have:

• High school graduate/GED

• Minimum of 1 year collections and/or customer service experience.

• Prior experience working in a call center

What would be great to have:

• Commercial Collections (B2B) experience

• Knowledge of applicable regulations

• Demonstrated skip tracing skills and ability

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.