Business Intelligence Analyst

The Service & Team:

Our ambition for Adult Social Care is to maximise independence improve quality and deliver sustainability through integrated working with Health. We are involved with delivering a modern high quality value for money service that meets the needs of the population now and is ready to meet the needs of residents of Cornwall in the future. Our programme over the next three years aims to improve our performance for the people who use services the people who provide services and the people who pay for our services. As a Business Intelligence Analyst you will play a key role in the future development of Adult Social Care data intelligence and reporting helping to develop and drive performance management across the service.

The Role:

We are looking for someone with attention to detail to provide support within the Performance Data Team that handles data for Adult Social Care.

You will be responsible for the analysis collation and distribution of reporting as directed by the Service Manager and the Performance and Data Manager. You will be expected to analyse performance information and provide narrative to support data and to support operational Heads of Service to manage their locality performance.

In addition you will contribute to the development and design in social care data sets dashboards and information as appropriate to reflect the information needs of the organisation which will underpin decision making and service shaping.

Working Pattern:

Monday - Friday (37 hours)
We are open to discussion about flexible working.

What youll need to succeed:

Key Responsibilities

• To deliver reporting and analysis to agreed requirements and timescales
• To assist with the implementation of Power BI dashboards for the directorate
• Assist with data collation and manipulation to meet the Councils statutory reporting requirements assisting other team members with completion of their objectives
• Provide ad-hoc reporting and analysis in response to freedom of information and general data requests
• To provide data and analysis support to internal and external colleagues
• Identify issues with data integrity and reports where possible making recommendations for resolution
• Ensure compliance with all Council and legal policies pertinent to the role.

About You

• Educated to degree or higher diploma level in a relevant discipline or demonstrable knowledge and experience in performance management and analysis
• You will have excellent interpersonal and communication skills with the ability to liaise and present to a variety of audiences.
• You work well with colleagues and partners and acknowledge the different ideas perspectives and backgrounds of others
• Proven skills to analyse interpret forecast and present performance information and data.
• Proficient with MS Office with advanced knowledge of MS Excel.
• Excellent organisational and planning skills with the ability to prioritise and multi-task.
• An ability to work to statutory deadlines.
• An experience of using performance tools SQL and working within Adult Social Care would be advantageous.

Please read the role profile for the full details of this role attached below in this advert

What youll get in return:

Cornwall Councils ambition is to be an employer of choice a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

a competitive salary.

a defined benefit pension scheme based on your career average earnings. This includes the option for extra voluntary contributions

a generous annual leave entitlement with the potential to purchase additional leave.

A national award-winning employee health and wellbeing programme

Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

Additional Information:

Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.

The full role profile is attached here

We recommend saving a copy of this to refer to if you are invited to an interview.

For more information or an informal chat about the role please contact Jessica Thomas <>

Application Process

Please attach a supporting statement to your application you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as Application on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here The application process.

Please note that applications cannot be edited after they have been submitted please contact if you have any queries or require assistance with your application.

Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.