Content Writer

Denver, CO - USA

Monthly Salary: $ 85000 - 110000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

At Guild we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office roles based outside of our Denver office can sit in any of the following 32 states: AZ CA CO CT FL GA ID IL IN KS MA MD ME MI MN MO NC NH NJ NV NY OH OK OR PA SC TN TX UT VA WA WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

If you are an Internal Candidate please apply via our Internal Job Board.

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To thrive as a company and meet our impact goals we must cultivate a culture of high-performance. We know managers are often the single-largest driver of employee satisfaction and growth and our talent is our biggest asset. Because of that weve identified consistent expectations for all of Guilds people managers helping you know what to expect from your experience here.

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Guild is hiring aWriter & AI Prompter to be a key member of the Academy Customer Teamwhose collective aim is to deliver exceptional and seamless customer and learner experiences over the life of the Academy. This role will work closely with learning designers producers editors to deliver exceptional service inspire strong engagement and contribute to Guilds overall growth and profitability.

The Academy Content Writer supports the creation of high-quality Guild Academy content. They are responsible for digesting client materials and quickly capturing a client and company voice. They own the written portions of our learning contentensuring they meet learning needs client voice/style/tone and adhere to our proprietary learning design approach. They absorb client context and business needs at a macro and micro level and enjoy translating those into learner facing written elements that surprise inspire and engage learners far beyond what traditional e-learning may do. They are comfortable working directly with client stakeholders as needed especially as it relates to understanding client voice at the start of a project and during our feedback process.

Key Responsibilities

Research clients and synthesize client materials (including client resources relevant interviews and design calls) to deeply understand and absorb client voice tone style vocabulary and overall culture in order to translate those elements into written elements of our learning programs
Understand client and learner needs and how the written elements will interact with other content elements in order to bring the learning experience to life for learners in line with client needs
Write clear engaging content that inspires learners explains complex ideas simply and contributes to business/learner outcomes (using defined metrics and feedback to iterate)
Own assigned deliverables end-to-end within a Program: gather inputs draft revise route for review and coordinate dependencies (e.g. video needs SME notes learning design)
Use AI tools responsibly within established guardrails; apply approved prompts/templates document usage and flag quality or confidentiality concerns
Support client interactions: join select meetings with a senior partner capture requirements/nuances and present drafts when appropriate
Edit and proof: perform line/copyedits on peer work as needed; act as a second set of eyes on high-visibility assets before final editorial review
Follow processes: maintain documents version control and metadata to enable easy updates and clear adherence to team processes and organization
Project manage your work: proactively estimate needs meet deadlines surface blockers early and track task completion
Collaborate cross-functionally across the Academy team to align on process scope voice and learner experience
Learn and improve the craft: contribute to the continued improvement of processes workflows and content

Experience & Qualifications

2-4 years professional writing/editing experience (or equivalent portfolio) across varied subjects and audiences demonstrating an ability to write sharp straightforward compelling copy
Strong fundamentals in structure clarity tone and copyediting within a production workflow
Familiarity with general business concepts models and org functions (e.g. HR sales marketing CPG retail B2B)
Willingness to spend time self-educating on more technical or specialized business knowledge
Comfortable managing multiple deadlines taking feedback and working independently in a fast-paced environment with occasionally unpredictable pace of work
Experience using AI-assisted writing tools under guidelines
Experience designing and training AI-assisted writing tools to mimic specific voice and client needs a plus
Exposure to learning design learning and development and UX writing is a plus

We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. This role offers a competitive total compensation package including a base salary of $85000 - $110000 and stock options. Compensation offered will be based on a combination of factors such as experience competencies and internal equity.

Posting Date:

*This role will stay open for a minimum of 3 days.

Guild is Americas leading talent development company partnering with the countrys most innovative employers including Chipotle Target Walgreens JPMorgan Chase Hilton PepsiCo Tyson and more to build the talent needed for today and a resilient workforce for tomorrow. Guild helps employers identify develop and mobilize internal talent enabling workers to gain skills for in-demand roles and helping companies stay agile. By connecting employees to real-world learning coaching and career support and providing companies with actionable talent insights Guild transforms overlooked talent into high-impact contributors and positions companies for long-term sustainable growth. For more information visit.

Guild is female-founded and a certified B Corp. The company has been named to the TIME100 Most Influential Companies of 2022 list CNBC Disruptor50 list three years in a row Inc. Best Led Companies list Fast Co. World Changing Ideas list and the B Lab Best for the World list among many others.

Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation please let your recruiter know. We currently offer the following benefits:

Access to low-cost high-quality health care options through Cigna and Kaiser (due to coverage limitations Kaiser is currently only available in CA & CO)
Access to a 401k to help save for the future
Vacation policy to rest and recharge
8 days of fully-paid sick leave to take the time to heal and or recover
Family-friendly benefits including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability employer-sponsored life insurance fertility and caregiving benefits.
Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
Education benefits and tuition assistance to help your future development and growth

PRIVACY NOTICE

I understand that I am applying for employment with Guild and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a third-party service provider and that Guild may use other service providers to assist in the application process. Guild may share my information with such third-party service providers in connection with my application and for the start of employment.

I understand and agree to Guilds use of my information in accordance with Guilds and for applicants that are residents of the State of California Guilds Applicant Privacy Notice and California Notice at Collection.

If you are an Internal Candidate please apply via our Internal Job Board.

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Key Responsibilities

Research clients and synthesize client materials (including client resources relevant interviews and design calls) to deeply understand and absorb client voice tone style vocabulary and overall culture in order to translate those elements into written elements of our learning programs
Understand client and learner needs and how the written elements will interact with other content elements in order to bring the learning experience to life for learners in line with client needs
Write clear engaging content that inspires learners explains complex ideas simply and contributes to business/learner outcomes (using defined metrics and feedback to iterate)
Own assigned deliverables end-to-end within a Program: gather inputs draft revise route for review and coordinate dependencies (e.g. video needs SME notes learning design)
Use AI tools responsibly within established guardrails; apply approved prompts/templates document usage and flag quality or confidentiality concerns
Support client interactions: join select meetings with a senior partner capture requirements/nuances and present drafts when appropriate
Edit and proof: perform line/copyedits on peer work as needed; act as a second set of eyes on high-visibility assets before final editorial review
Follow processes: maintain documents version control and metadata to enable easy updates and clear adherence to team processes and organization
Project manage your work: proactively estimate needs meet deadlines surface blockers early and track task completion
Collaborate cross-functionally across the Academy team to align on process scope voice and learner experience
Learn and improve the craft: contribute to the continued improvement of processes workflows and content

Experience & Qualifications

2-4 years professional writing/editing experience (or equivalent portfolio) across varied subjects and audiences demonstrating an ability to write sharp straightforward compelling copy
Strong fundamentals in structure clarity tone and copyediting within a production workflow
Familiarity with general business concepts models and org functions (e.g. HR sales marketing CPG retail B2B)
Willingness to spend time self-educating on more technical or specialized business knowledge
Comfortable managing multiple deadlines taking feedback and working independently in a fast-paced environment with occasionally unpredictable pace of work
Experience using AI-assisted writing tools under guidelines
Experience designing and training AI-assisted writing tools to mimic specific voice and client needs a plus
Exposure to learning design learning and development and UX writing is a plus

Posting Date:

*This role will stay open for a minimum of 3 days.

Access to low-cost high-quality health care options through Cigna and Kaiser (due to coverage limitations Kaiser is currently only available in CA & CO)
Access to a 401k to help save for the future
Vacation policy to rest and recharge
8 days of fully-paid sick leave to take the time to heal and or recover
Family-friendly benefits including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability employer-sponsored life insurance fertility and caregiving benefits.
Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
Education benefits and tuition assistance to help your future development and growth