Case worker
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Job Location:
Monthly Salary:
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Job Summary
Who We Are
For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.
Job Description:
- Unionized position
Tuesday to Saturday 1:00 p.m. to 8:30 pm (30m unpaid break) - Family Shelter Salvation Army Winnipeg Centre of Hope Winnipeg MB R3B 0J8
KEY RESPONSIBILITIES:
Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required
Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals monitoring progress and prepares discharge plan
Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation; complete all reports required by the funder and The Salvation Army
Provides safe storage and recording of prescribed medications
Coordinates and facilitates resident programming as required
Conducts all required shift change procedures prior to and after shift change
Performs intake and discharge procedures for clients/residents as assigned
Monitors appropriate behaviour; intervenes in crisis situations provides emotional support and advocacy as required
Distributes funds to residents in accordance with established guidelines
Engages in the development of inter-personal relationships that promote dignity and respect
Performs required scheduled check-ins of residents on passes in community; escorts residents in the community when necessary and monitors behaviour
Liaises with Police funders court personnel community agencies families and other staff members
Provides orientation to newly hired staff volunteers students
Performs other duties as assigned - NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.
Minimum Education Level Attained:
The successful job applicant will have completed high school plus specialized courses of up to six months
Note: An alternative level of education and experience may be acceptable
Special Licenses Diplomas Certifications or Requirements:
The successful applicant will hold/have:
Diploma or Degree in related social services field
Current Certification in First Aid/CPR
Criminal Police Record Check
Non-violent crisis intervention training - Minimum Prior Related Experience:
One year but less than three years of prior related experience including frontline casework experience in a social service environment. - Physical Effort/Dexterity Required:
The performance of the job requires moderate amounts of keyboarding and performing walk abouts and occasionally lifting/packing clients/residents property/personal effects and engaging in recreational activities. - Concentration Required:
The performance of the job requires continuously monitoring the environment monitoring security cameras and attentiveness when interacting with clients and recording information. The performance of the job requires attentive listening and observation of body language continuously monitoring the environment multitasking and reading.
Responsibility for Financial Resources:
The incumbent is involved in minor financial matters regularly or on a relief basis or has responsibility for the wise us of his/her own resources. He/She may be authorized to spend disburse or collect small amounts of cash. The incumbent has very little input into the annual budget
Responsibility for Human Resources:
Employment Opportunity - Posting
The Salvation Army Prairie Division
The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in
the communities of our world. Each position contributes to the mission of The Salvation Army.
The incumbent is responsible for his/her own time and effort only. He/She may demonstrate work methods to new employees volunteers and or students
Work Environment:
Dealing with angry people
Abusive People
Verbal abuse
Isolation
Work schedule affecting lifestyle
The incumbent may have little to no travel required
The incumbent carries a pager/walkie talkie and will work shifts
Exposure to Hazards:
Physical attacks by others
Exposure to infectious diseases
Exposure to bodily fluids
Sharp objects
Other dangerous situations
Potential of physical verbal and mental abuse within workplace (by participants)
Potential of exposure to infectious diseases
Potential of exposure to toxic chemicals
Potential of exposure to bodily fluids (human waste)
Potential of sharp and moving objects
Potential of pressures of timelines
Potential of objects falling off high shelving
Potential of slippery or wet surfaces
Potential of exposure to odors
Potential of Carpel Tunnel Syndrome
Precautionary Measures:
Universal precautions
Immunization for Hepatitis B
Vaccination against Tuberculosis
Current Certification in First Aid/CPR
Criminal Police Record Check
WHMIS Training
Adult Abuse Registry Check
Child Abuse Registry Check
Drivers Abstract
Use of protective gloves
Use of protective masks (as needed)
PREFERRED SKILLS/CAPABILITIES:
Successful candidates prior to hiring may be required to provide:
Background check consent
Education verification - Internal Centre of Hope Candidates: All promotions and voluntary transfers are subject to up to ninety (90) calendar day trial period for full-time positions and up to one hundred and twenty (120) calendar days trial period for part-time positions.
In the event the successful applicant proves unsatisfactory in the position during the probationary period or if the employee is unable or unwilling to continue to perform the duties of the new job classification he/she shall be returned to his/her former position wage or salary rate without loss of seniority. Any other employee promoted or transferred because of this rearrangement of positions shall also be returned to his/her former position wage or salary rate without loss of seniority. Any employee returned to their former position as a result of this clause shall not have access to the grievance and arbitration procedures.
Compensation:
The target hiring range for this position is $21.81 to $21.81 with a maximum of $21.81.Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.
Key Skills
- Load & Unload
- Shipping & Receiving
- Mac Os
- Forklift
- Freight Experience
- Lift Truck Experience
- Basic Math
- Tanker Experience
- Warehouse Experience
- Commercial Driving
- Driving
- Heavy Lifting
About Company
The Salvos are made up of people who believe. Many of us believe in God. At the Salvation Army, we believe in doing good that brings hope and transforms lives.
