PRIMARY FUNCTION:
Greets members by name and check members into the Club on a daily basis making sure they are logged in appropriately. This position also assures that all members and guests adhere to registration procedures on a daily basis; oversees the replacement of lost Club cards and invoicing of membership dues and/or activity fees; will answer phones take messages provide callers with information and track membership program participation maintain files and provide administrative support.
ESSENTIAL JOB RESPONSIBILITIES:
Answer phones and manage phone system
Greet visitors answer questions and disseminate information
Prepare and generate reports as needed
Keep office supplies organized and in supply
Keep Front Desk clean inviting and organized
Maintain records of deposit and member accounts
Collect monies from members for fees and activities
Reconcile money and prepare deposits
Follow cash handling procedures
Maintain member files (electronic and paper)
Coordinate new/seasonal program enrollments
Insure accurate tracking of member attendance and non-member activities
Attend and participate in weekly staff meetings.
Report to work on time and fully prepared.
Complete honest and accurate time sheets by established deadlines.
ADDITIONAL RESPONSIBILITIES:
May participate in special programs and/or events.
May be required to document member concerns/incidents/injuries
May be required to meet and/or communicate directly with school and/or teachers regarding member needs/Club announcements.
Maintain high standard of customer service in dealing with members parents volunteers other staff members and the general public.
Assume other duties as assigned.
SKILLS/KNOWLEDGE REQUIRED:
Must be a minimum of 21 years of age.
Experience with computers and basic office equipment required.
Some experience in working with children preferably school-aged children.
Basic knowledge of youth development.
Demonstrated customer service skills.
CPR and First Aid certification.
Valid Missouri State Drivers License if operating Club vehicles.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
Must be able to stand or walk for extended periods of time.
Must be able to squat or bend to communicate at youths level.
Must be able to lift up to 50 pounds and carry up to 10 pounds for short periods of time.
Must be able to participate in physical activities throughout the facility on the property and/or on field trips.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this position. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties responsibilities qualifications and objectives required of employees assigned to this job.
Required Experience:
IC
The Boys & Girls Club of the Ozarks is a non-profit youth development organization that is dedicated to fostering a sense of belonging, positive self-esteem, and accomplishment in all kids. Club Membership is open to all kids ages 5-18, and membership dues are just $30 per year. No ch ... View more