Senior Atlassian Administrator Enterprise IT Operations

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The IT Operations - SaaS team is responsible for the SaaS solutions that Datadog employees around the world use on a daily basis to successfully do their jobs. As a Senior Atlassian Administrator for the Enterprise IT Operations - SaaS team you will serve as the go-to subject matter expert for our Atlassian ecosystem (Confluence and Jira). You will partner closely with cross-functional stakeholders (Engineering Product IT Operations Security etc.) to architect maintain and evolve our Atlassian tooling in support of a global fast-moving organization. This role elevates the Atlassian domain within the SaaS stack with responsibility for standards integrations automations governance and strategic roadmap planning.

At Datadog we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What Youll Do:

Serve as the lead SME for all Atlassian systems: architecture design configuration customization and scaling of Jira and Confluence (and related add-ons/apps).
Define and enforce best practices governance frameworks and security controls for our Atlassian tools (user access permissions licensing change management audit/compliance).
Design and implement advanced workflows automations integrations (APIs webhooks scripting add-on architecture) that connect Atlassian tools with other SaaS platforms and internal systems.
Collaborate with other SaaS administrators IT Operations DevOps Engineering and Security teams to ensure that Atlassian systems are aligned with broader IT strategy compliance (e.g. data privacy access control) disaster recovery and change management policies.
Work with vendor partners and Atlassian-ecosystem solution providers: evaluate new apps/extensions manage licensing & renewal strategy negotiate service levels and support escalations.
Serve as a point of escalation for the IT Support team on Atlassian related issues and participate in an on-call rotation.

Who You Are:

You have 3 years of hands-on experience administering enterprise Atlassian systems in a medium to large organization.
You have experience with automation and Atlassian APIs.
You are familiar with regulated environments including SOC II SOX and FedRAMP.
You have excellent communication and stakeholder-management skills: you can explain technical concepts to non-technical audiences lead workshops or training and partner cross-functionally.
You have a passion for learning new tools and technologies while working in a fast-paced high growth startup environment.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.

Benefits and Growth:

New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development product training and career pathing
Intradepartmental mentor and buddy program for in-house networking
An inclusive company culture ability to join our Community Guilds (Datadog employee resource groups)
Access to Inclusion Talks our internal panel discussions
Free global mental health benefits for employees and dependents age 6
Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Required Experience:

Senior IC