Care Coordinator

Home Instead

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profile Job Location:

Ballymena - UK

profile Monthly Salary: Not Disclosed
Posted on: 13 days ago
Vacancies: 1 Vacancy

Job Summary

Job Description

We are recruiting for a Care Support Co-Ordinator with a care background to join our team in Ballymena.

Job Purpose

As Support Coordinator you will provide comprehensive administrative support to the Manager and ensure the effective operation of administrative systems and processes. To co-ordinate the scheduling of services to ensure the highest quality service to meet the needs of our clients.

The Role

  • Work with and under the direction of the Manager
  • Contribute to the monitoring and review of care packages
  • Responsible for all aspects of office administration activities whilst being reactive to the needs of the service to include Co ordinating a team of Carers
  • Ensure Client schedules are matched to their needs and continuity of care is maintained where possible
  • Manage correspondence by responding to emails or telephone enquiries in a timely manner
  • Contribute to the effectiveness of the team through supporting effective communication systems attendance at team meetings and contributing to team processes. Maintaining effective systems ensuring that all databases are kept up to date in line with policies and procedures
  • Liaise with the Care teams to ensure sufficient staffing levels for resourcing new and existing care packages
  • Support the recruitment and pre-employment checks processes where appropriate
  • Ability to update review and implement Care Plans
  • Ensure compliance with RQIA regulations
  • To ensure adherence with Home Insteads Equality Diversity and Equal Opportunities Policy
  • Carry out any other duties deemed necessary for the successful operation of the business
  • Team Leader / Supervisor role

Essential Criteria

  • Good working knowledge of IT systems with experience of Microsoft Office with the ability to learn and adopt modern technologies where appropriate
  • Excellent organization skills with the ability to prioritize
  • Keen eye for detail and the ability to work accurately under pressure
  • Self-motivated and able to work flexibly
  • Excellent written and verbal communication skills

Desirable criteria

  • Experience in delivering training to key staff but not essential
  • Knowledge and understanding of the needs of older people and people with physical heath and disabilities
  • Experience working with scheduling systems in a Domiciliary care environment but not essential

Qualifications

  • A minimum of 2 years paid or voluntary experience working with older people and or physical health and disabilities in a Care capacity
  • Either be or in a position to register with NISCC or be already registered
  • Successful applicants will be required to register with the Northern Ireland Social care council
  • Be prepared to work in a flexible manner
  • Hold a Full valid driving licence and access to your own car is required.

Additional information

Hours: 37.5 hours per week (Monday to Friday 9:00am to 5:00pm)
Contract: Full-time Permanent
Pennybridge Industrial Estate

Salary: Commencing on 22000 - 26000 per annum depending on experience

If you have a passion for caring and the motivation to help us achieve our ambitions we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.

This role is subject to AcessNI enhanced disclosure check.


Additional Information :

If you have a passion for caring and the motivation to help us achieve our ambitions we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

 

 


Remote Work :

No


Employment Type :

Full-time

Job DescriptionWe are recruiting for a Care Support Co-Ordinator with a care background to join our team in Ballymena.Job PurposeAs Support Coordinator you will provide comprehensive administrative support to the Manager and ensure the effective operation of administrative systems and processes. To ...
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Key Skills

  • Senior Care
  • Hoyer Lift
  • Medical office experience
  • Dementia Care
  • Home Care
  • Nursing
  • Alzheimers Care
  • Administrative Experience
  • Meal Preparation
  • Medication Administration
  • Memory Care
  • Tube Feeding

About Company

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Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CARE Professional t ... View more

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