Solutions Consultant with Icelandic and English
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Job Location:
Monthly Salary:
Posted on:
14 days ago
Vacancies:
1 Vacancy
Job Summary
Are you fluent in Icelandic and English and passionate about helping others
Join a leading global technology company as a Solutions Consultant providing world-class support for Google Play gPay Google for Families Books and Movies.
Position: Solutions Consultant (Customer Care)
Languages: Icelandic and English
Location: Sofia Bulgaria (On-site)
Start Date: 13 November 2025
Schedule: 09:00 to 19:00 Monday to Sunday
Contract Options: 4h / 6h / 8h shifts available
About the Role
As a Solutions Consultant you will deliver professional and friendly assistance to users of Google services.
Youll handle non-technical troubleshooting provide accurate information and ensure an excellent customer experience in every interaction.
Responsibilities
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Support customers via chat phone or email with product-related inquiries.
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Resolve non-technical issues for Play Store gPay Google for Families Books and Movies.
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Ensure all cases are handled with care empathy and efficiency.
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Collaborate with team members to maintain high-quality service levels.
Requirements
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Fluency in Icelandic and English written and spoken.
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Excellent communication and problem-solving skills.
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Tech-savvy with attention to detail and a positive attitude.
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Previous experience in customer service or a contact center is an advantage.
Relocation Support
If youre relocating to Sofia well make your move easy with:
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150 euros monthly rental allowance for the duration of the contract (typical rent in Sofia: 250-400 euros).
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80 euros flight reimbursement (paid upon arrival or with first salary).
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Full support with accommodation and administrative procedures.
What We Offer
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Competitive salary and performance bonuses.
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Comprehensive onboarding and continuous learning opportunities.
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Modern workspace with an international inclusive culture.
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Opportunity to grow within one of the worlds top tech ecosystems.
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Flexible working hours choose between 4h / 6h / 8h contracts to suit your lifestyle.
Ready to join a dynamic global customer experience team
Apply now and become part of a company that values growth collaboration and innovation.
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
