Senior Product Manager, BNPL

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Job Title

What does a successful Product Manager for BNPL do at Fiserv

Every day Clover a Fiserv company powers payment services for hundreds of thousands of merchants in multiple countries around the world. Behind the scenes we operate a cloud platform providing payment processing storage and collaboration for merchants application developers service providers and our merchants customers. Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily. Weve built a reputation as a leading innovator by being first to market with important new payment capabilities and were committed to continuing that trend by offering cutting-edge solutions like Buy Now Pay Later (BNPL) at the point of sale.

As a Product Manager for BNPL Payments youll be responsible for managing the suite of BNPL products and integrations that Clover provides to merchants enabling them to offer flexible payment options to their customers. Youll play a pivotal role in expanding Clovers payment capabilities allowing merchants to increase sales and customer satisfaction by adopting this rapidly growing buy now pay later payment method.

Youll be responsible for understanding the evolving landscape of BNPL providers merchant needs and consumer preferences. This includes creating product plans to integrate and optimize BNPL solutions within the Clover ecosystem ensuring they are seamless for both merchants and their customers. Youll have the opportunity to work in one of the fastest-growing segments of the payments industry helping to drive the development integration into multiple BNPL providers and commercial launch of BNPL products create compelling product marketing materials educate various sales channels about new features and contribute to the success of the product.

This role requires you to be technically conversant with payment integrations APIs and the underlying technology supporting BNPL solutions. You will work closely with third-party BNPL providers and must be comfortable with the technical aspects of integration technologies. At the same time you must have an ability to think strategically about how BNPL offerings relate to Clovers overall business and market addition you must also understand the current landscape of payment industry players including issuers acquirers processors gateway providers payment networks and crucially BNPL providers. Finally you must possess well-honed communication skills and be comfortable presenting to executives customers and partners.

What you will do:

• Track payments industry trends standards and competition as they relate to Buy Now Pay Later (BNPL) solutions merchant adoption and consumer behavior.

• Own the product strategy and roadmap for BNPL payment options at Clover.

• Help build business cases for new BNPL products services and features.

• Define detailed user stories and requirements for your BNPL products and services focusing on merchant and consumer experience.

• Collaborate with BNPL providers engineering quality assurance operations and other stakeholders to define deliver and maintain the roadmap for robust BNPL payment products.

• Work with marketing staff to effectively package your BNPL products and create marketing collateral and other materials.

• Train sales channels on your BNPL products and their value proposition for potential merchants.

• Consult with merchants and partners to create combined solutions that effectively integrate BNPL into their operations.

• Analyze merchant and consumer feedback to continually improve the BNPL experience on Clover focusing on ease of use and conversion.

• Define and track KPIs as they relate to merchant adoption usage and the overall success of your BNPL payment products.

What you need to have:

• 5 years of experience in product management with a focus on payment technologies

• Degree in Computer Science Technology or Business in related fields MBA preferred

• Experience with or deep understanding of Buy Now Pay Later (BNPL) solutions and providers

• Experience with Agile development methodologies

• Experience creating and nurturing corporate partnerships especially with payment providers

• Ability to clearly communicate complex technical specifications to clients and implementation teams

• Ability to clearly communicate product descriptions value propositions and roadmaps to business personnel

• Capability to analyze data and make data-driven decisions

Travel required: An ability to travel locally and internationally on occasion (10%)

Salary Range

These pay ranges apply to employees in Sunnyvale California. Pay ranges for employees in other states may differ.

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• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

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