What will your job look like
The Compliance and Safety Associate is responsible for ensuring driver and attendant credentialing processes meet all contractual and company standards. This role oversees the transition to electronic record systems maintains accurate credentialing files and monitors expirations to prevent service disruptions. The associate supports internal and external audits resolves compliance issues and assists the Safety Department with training inspections incident investigations and the implementation of safety initiatives.
Location: 4525 E. University Dr. Phoenix AZ85034
What youll do:
Oversee the transition of current physical driver files to a centralized electronic system (MTM LINK) to bring all files into compliance.
Oversee the credentialing process for drivers and/or attendants.
Stay up to date with any laws contracts and insurance regulatory requirements for drivers and attendants to maintain proper compliance.
Maintain up-to-date electronic and/or physical files databases and records of all current drivers credentialing information.
Assist and support all related audits including those conducted by the company contracts internal staff members and state/federal regulatory agencies.
Communicate with staff to address any discrepancies or missing information and resolve credentialing related issues.
On going monitoring credentials expirations and initiating any renewal process to prevent any disruption.
Assist the Safety Department with various other duties to help in the continuing development of a safety culture.
May assist in conducting safety meetings/training and attend various meetings when required.
Assist in investigating safety and/or customer service issues that arise and recommend corrective actions.
Assist in conducting safety and/or compliance inspections.
Support the safety action plan and management system initiatives.
Other duties as assigned.
What youll need:
Experience Education & Certifications:
High School Diploma or G.E.D.
1 year experience in transit operations transit safety or teaching.
Must possess a valid drivers license.
Skills:
Excellent interpersonal and communication skills.
Ability to work independently and collaboratively with others to achieve defined goals.
Learn and retain knowledge of new system functionality developments methods and techniques including internal work processes policies and procedures to ensure we provide consistent and quality customer service.
Knowledge of all applicable safety rules regulations to include all corporate programs and contractual requirements.
Ability to communicate effectively and work with all departments.
Excellent time management skills.
Flexibility to work a variety of work schedule/hours.
Ability to maintain high level of confidentiality.
Familiar with windows-based computer operating systems and Microsoft Office packages.
Even better if you have...
Some college experience is preferred.
2 years in transportation training or teaching experience preferred.
Whats in it for you:
Health and Life Insurance Plans.
Dental and Vision Plans.
401(k) with a company match.
Paid Time Off and Holiday Pay.
Maternity/Paternity Leave.
Casual Dress Environment.
Tuition Reimbursement.
MTM Perks Discount Program.
Leadership Mentoring Opportunities.
Salary Min: $18
Salary Max: $26
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the jobs location. We offer competitive pay that varies based on individual skills experience and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local State and Federal law. If you are in need of accommodations please contact MTMs People & Culture.
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Required Experience:
IC
Moment To Moment (MTM) Group, is a full service marketing and media agency (including social media, experiential and events) that specializes in fostering emotional connections between client offerings and consumer passions.