FL-DBPR-CTMH-Compliance Officer

Tampa, FL - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client provides a full range of services including web portal providing information on the state business and economic development public safety Learning law justice health education Corrections transportation IT Social Services and culture. It also supplies information on government services and current job openings.

Job Title: FL-DBPR-CTMH-Compliance Officer

Location: Tampa FL

Duration: 4 Months
Job Type: Temporary Assignment
Work Type: Onsite

Shift: Monday - Friday 8am - 5pm

Job Description:

Contact constituents/complainants to discuss the details of the complaints that are filed.
Read state statute and compare with complaints to analyze the issue.
Communicating with the public so good customer service skills are a MUST.
Advise complainant of the Divisions jurisdiction and that the case is being closed and for what reason.
Provide any resources or referrals as appropriate.
Send a written correspondence to the complainant once approved by the supervisor.
Close the case out by adding the appropriate codes/activities/statues in Versa.
Document the actions in the OnBase system.

REQUIRED SKILLS:

Communicate verbally and in writing appropriately
Read and interrupt Florida statutes
Previous experience working with the public in a professional work environment
Exceptional organizational skills
Commit to the project time line

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client provides a full range of services including web portal providing information on the state business and economic develo...