Service Advisor
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Job Location:
Sandusky, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
12 days ago
Vacancies:
1 Vacancy
Job Summary
At Mathews Ford weve been a part of Sanduskys community for over 43 that time weve learned a thing or two about how to be one of the best Ford dealerships in Ohio. We provide a level of professional service that truly set us apart from the rest. What differentiates us the most is our treatment of our customers with the utmost care and attentiveness. Mathews Ford is not your typical dealership; we have an extraordinary team of employees and are looking for passionate motivated people looking for a career in which they can grow.
Benefits
- Medical Dental & Vision Insurance
- Retirement Plan Match
- Paid time off and vacation
- Short/Long Term Disability
- Growth opportunities
- Paid Certification Training
- Employee vehicle purchase plans
- Health and wellness
- Discounts on products and services
RESPONSIBILITIES
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations
Monitor the progress of each vehicle throughout the day and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers vehicles including their time management/efficiency parts ordering job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
REQUIREMENTS
High school diploma or equivalent
Valid commercial drivers license & clean driving record
Accredited training in service advisor skills customer satisfaction and quality control
Automotive service advisor experience preferred
Ability to read write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machine.
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
At Mathews Ford, we've been a part of Sandusky's community for over 35 years. In that time we've learned a thing or two about how to be one of the best Ford dea...
