Property Operations Supervisor Hilton Orlando

EOE/AA/Disabled/Veterans

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Hilton Orlando is seeking a Property Operations Supervisor to join their team!

Ideal candidates for this position will have at least 1 year of supervisory and training experience in a full-service hotel operation with an excellent understanding of hospitality.

Shift Pattern:Candidate will work morning and afternoon shifts throughout the week including weekends and holidays

What are the benefits of working for Hilton*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel

• Access to your pay when you need it through DailyPay

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!

• Maternity and parental leave including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members including partners and adoptive parents

• Debt-free education:Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)

• Flexible shifts and days off

• Comprehensive Health Insurance coverage for you and your family including Telemedicine and at-home care via AmazonCare

• Mental health resources including free counseling through our Employee Assistance Program

• Best-in-Class Paid Time Off (PTO)

• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing

As Property Operations Supervisor you would be responsible for supervising and performing daily duties of the Property Operations staff to maintain the functionality and safety of the facility in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Supervise and perform Property Operations Engineer duties to maintain the functionality and safety of the facility including but not limited to physical buildings mechanical equipment electrical systems heating and cooling systems life safety systems and grounds according to federal state and local regulations
• Respond to guest and team member inquiries requests and concerns in a timely friendly and efficient manner
• Respond to emergency situations according to standards and guidelines
• Assist in monitoring and developing team member performance to include but not limited to providing supervision scheduling conducting evaluations training and delivering recognition and reward
• Coordinate maintenance operations as needed