Associate Director, Patient Experience and Access Marketing

Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH) a liver disease with high unmet medical need. Madrigals medication Rezdiffra (resmetirom) is a once-daily oral liver-directed THR-β agonist designed to target key underlying causes of MASH. Rezdiffra is the first and only medication approved by both the FDA and European Commission for the treatment of MASH with moderate to advanced fibrosis (F2 to F3). An ongoing Phase 3 outcomes trial is evaluating Rezdiffra for the treatment of compensated MASH cirrhosis (F4c).

Associate Director Patient Experience and Access Marketing

Reports to: Director Patient Access Marketing

Department: Commercial

Location: Conshohocken PA (preferred) or Waltham MA required 3 days in office when not traveling

Position Summary

The Associate Director Patient Experience and Access Marketing plays a pivotal role in supporting the strategic development tactical planning and execution of Patient Access marketing initiatives to drive awareness and engagement with Madrigal Patient Support (MPS) programs. Reporting to the Director Patient Access Marketing the Associate Director collaborates cross-functionally to ensure alignment of Patient Access efforts with broader commercial objectives contributing to the successful implementation of pull-through materials field resources and communication strategies.

Key Responsibilities

Support Strategy Execution: Assist in the execution of MPS marketing strategy and ensure alignment with commercial and brand objectives.

Tactical Development: Lead the creation and implementation of tactical assets including digital print and email materials to support patient access and engagement.

Cross-Functional Collaboration: Work closely with the Madrigal Patient Support Access and Reimbursement team Brand Marketing Training Legal Compliance Market Access and Sales to develop compliant and effective messaging for both HCP and patient audiences.

Pull-Through Support: Partner with commercial teams to identify access challenges and develop materials to educate stakeholders on available MPS resources.

Material Review Process: Manage development and submission of promotional and educational materials through the promotional review committee (PRC) process.

Communication & Education: Assist in communicating patient access initiatives and updates across the organization to drive internal understanding and adoption.

Agency & Vendor Coordination: Support vendor and agency relationships to ensure timely and high-quality delivery of marketing assets.

Market Research & Insights: Assist in the execution of market research activities to uncover insights that inform marketing strategies and campaign effectiveness.

Operational Excellence: Contribute to planning and logistics for internal and external meetings conferences and training sessions related to MPS.

Team Engagement: Actively participate in creating a high-performance team culture grounded in accountability collaboration and continuous improvement.

Qualifications and Skills

Bachelors degree required (BA or BS); concentration in Marketing Business Life Sciences or a related field.

8-10 years of pharmaceutical industry or related experience preferably with a specialty product required.

5 years in pharmaceutical marketing (in-house or agency) required

Familiarity with patient support programs

Strong project management skills; able to manage multiple priorities and deadlines

Excellent interpersonal and communication skills; able to work collaboratively across matrixed teams.

Solid understanding of compliance and regulatory standards in pharma marketing

Experience with the promotional review process and navigating regulatory pathways

Willingness to travel up to 30%.

Compensation:

Madrigals Total Rewards strategy is based on a biotech industry peer group comparator and is inclusive of base pay bonus and equity. Our equity offers meaningful opportunity allowing our employees to share in the success they help create. By aligning individual and company performance we empower employees to think like owners giving them a stake in the organization.

All employees receive equity which we believe reinforces our ownership culture. Base salary is determined by several factors including the candidates qualifications skills education experience business needs and market demands. The base salary range for this position is $185000 - $226000 per year.

All full-time employees receive equity which reinforces our ownership culture and offers meaningful opportunity for our employees to share in the success they help create. By aligning individual and company performance we empower employees to think like owners giving them a stake in the organization.

Full-time employees are also eligible for comprehensive benefits including flexible paid time off medical dental vision and life/disability insurance and 401(k) offerings (i.e. traditional Roth and employer match) in accordance with applicable plans. We also offer additional voluntary benefits like supplemental life insurance legal services and other addition we offer mental health benefits through our Employee Assistance Program for employees and their family. The company also provides other benefits in accordance with applicable federal state and local laws.

We are committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process. If you need assistance please contact

Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications merit and business need. Applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin age disability protected veteran or disabled status or other characteristic protected by applicable federal state or local law.

Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established.

Applications are being accepted on an ongoing basis and can be submitted through our Madrigal Careers site.

Please be aware that we have received reports of individuals misrepresenting themselves as Madrigal Pharmaceuticals Hiring Managers seeking to engage with job candidates through fraudulent online advertisements or job posting sites. These unauthorized individuals are using Madrigals name and logo in an attempt to solicit up-front fees and obtain personal information from interested job candidates. Please know that Madrigal does not conduct interviews via text or in chat rooms; conduct interviews via Skype RingCentral or solely via telephone; charge candidates an advance fee of any kind (e.g. fees for purchasing equipment); nor does it offer positions of employment without undergoing a thorough recruiting process.

Please also note that any correspondence with regard to employment would come from an authorized email address or from an email address from one of our trusted search firm partners. We are aware that incorrect/fraudulent email addresses with Madrigal misspelled have been utilized in these most recent fraud attempts. If you receive unsolicited employment offers from people claiming to work for or on behalf of Madrigal we recommend that you: do not respond to their questions; do not open any attachments; and do not click on any hyperlinks. Any questions regarding the legitimacy of job-related contacts can be directed to .