Sales Operations Manager
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Job Summary
Overview
NSC Global is a leading IT services and solutions provider delivering technology-enabled transformation to some of the worlds most recognised brands. Were transforming how businesses operate through technology and were looking for a strategic leader to help drive our next phase of growth.
The Sales Operations Manager will lead the strategy processes and systems that power our global sales organisation. This role ensures our sales teams have the tools data and insights to hit ambitious targets and scale effectively across all channels.
Responsibilities
- Strategy & Forecasting: Translate business strategy into measurable sales plans. Lead global forecasting and reporting providing executive insights on pipeline health and performance.
- Process Excellence: Optimise key sales processes from lead management to deal desk support removing bottlenecks and improving efficiency.
- Technology & Data: Own CRM systems and sales analytics ensuring data integrity and high adoption. Identify and deploy automation tools to enhance productivity.
- Leadership: Develop KPIs and dashboards to monitor sales effectiveness and guide decision-making. Lead and grow a high-performing global Sales Operations team.
- Cross-Functional Alignment: Collaborate with Finance HR Marketing and Delivery to ensure seamless execution and compliance.
Qualifications
About You
- Proven experience leading Sales or Revenue Operations in a global B2B IT Technology or Managed Services environment.
- Strong analytical and process optimisation skills with expertise in CRM systems and BI tools (e.g. Power BI Tableau Excel).
- Deep understanding of end-to-end sales processes (Lead-to-Cash).
- Excellent leadership communication and stakeholder management skills.
Why Join Us
This is a rare opportunity to shape the future of a global sales organisation driving operational excellence and sustainable growth.
Ready to make an impact
Apply now to join NSC Global and lead sales operations at scale.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
