Account Manager

At Metcash youre part of something bigger. Weve got the heart of a small business with the strength and support of a big business.

When you join Metcash your work makes a real difference to independent businesses and local communities empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing values-led team

At Metcash Food were the power behind local business proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With trusted brands like IGA Foodland and Campbells/C-Store our stores sit at the heart of their communities providing locals with the products and homegrown produce they love most.

About the Opportunity

Were looking for a driven and future-focused Account Manager to join our Food this role youll be the trusted advisor and primary relationship lead for a portfolio of independent retailers delivering exceptional value and driving sustainable growth across the network.

In this Role

• Own and manage a portfolio of customer accounts acting as the primary point of contact
• Develop and execute Joint Business Plans (JBPs) aligned to customer and Metcash strategies
• Drive commercial outcomes including merchandising activations campaigns and digital initiatives
• Provide advisory support across store operations including P&L rostering and compliance
• Champion community programs consumer promotions and sustainability initiatives
• Ensure adoption of Channel Standards OEP and FSA compliance
• Partner with cross-functional teams to deliver holistic customer support
• Attend key seasonal events such as Expo and Easter activations

Youre Likely a Match If

• Proven experience in account management business development or sales
• Strong commercial acumen and understanding of retail economics (e.g. CODB margin pricing)
• Experience working with multi-site or franchise retailers
• Strategic relationship management and influencing skills
• Ability to translate insights into actionable strategies
• Excellent communication and stakeholder engagement skills
• A collaborative proactive and customer-focused mindset
• Knowledge of compliance frameworks and operational excellence

Whats on offer

Were proud to offer a workplace that supports your well-being growth and belonging:

Extra Leave: Enjoy a 5th week of annual leave 2 well-being days plus 1 volunteer day annually

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

Neutral Pay Gap: Gender pay gap under 5% (WGEA )

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australias leading wholesale distribution company with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent family-owned businesses to shape vibrant communities. Through our food liquor and hardware pillars we help retailers become the Best Store in Their Town by providing merchandising operational and marketing support.

Were committed to diversity inclusion and sustainability and we welcome applicants from all backgrounds including First Nations. If you need support during the application process just let us know. Your privacy and dignity are always respected.

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