Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500 professionals delivering Digital Services Advanced Analytics Artificial Intelligence/Machine Learning Cyber Security and Cutting-Edge Technology across the US Government. Be a part of something special!
SUMMARY:
The selected candidate will prepare hardware to start the testing process by deploying the requested images and installing the requested software and all prerequisites/dependencies. The selected candidate will occasionally need to work with various support teams while troubleshooting issues.
JOB DUTIES:
Designate and assign hardware to a specific test case
Image hardware with specified baselines
Install software to be tested along with any prerequisites or dependencies
Verify that software has been successfully installed via instructions provided from developers
Troubleshoot all imaging/software/hardware related issues
Communicate with various support teams as needed to prepare test cases
Prioritize tasks appropriately
Create new and update existing documentation detailing procedures and processes
Maintain a professional manner when dealing with users clients colleagues and managers
Willing to take on new responsibilities to meet changing business demands
Attention to detail when performing job functions
Develop and execute systems documentation and a basic set of operating procedures for the day-to-day maintenance of systems
Strong written/verbal communication skills critical thinking problem solving and troubleshooting skills
Provide technical support to end users and install the software application as needed by developers on physical and virtual machines
Track and manage asset inventory
REQUIRED EXPERIENCE:
Experience imaging workstations via Pre-boot Execution Environment (PXE)
Experience deploying hardware
Experience Tier 2 level troubleshooting Desktop Laptops issues with users developers and support staff
Experience installing and troubleshooting the installation of software via various methods
Knowledge of workstation and laptop components
Experience with Windows 7/10/11
Experience troubleshooting Operating System related issues
USB technology and how it is used in HW such as a PC laptop or other device
IP issues for workstations/switches such as static versus DHCP assignment
Experience with Network Access Control (NAC)
Experience tracking work in ticketing systems such as BMC Remedy and service now
Maintain a professional manner when dealing with users clients colleagues and managers
Willing to take on new responsibilities to meet changing business demands
Attention to detail when performing job functions
Develop and execute systems documentation and a basic set of operating procedures for the day-to-day maintenance of systems
Strong written/verbal communication skills critical thinking problem solving and troubleshooting skills
DESIRED EXPERIENCE:
1-3 Years of experience
Experience utilizing System Center Configuration Manager (SCCM) or other deployment tools
Experience imaging workstations using a deployment tool such as SCCM or MDT
Experience in creating and moving computer object in Active directory or Quest Active Roles.
Ability to work effectively with little direct supervision and the ability to research and address unique hardware/software technical problems is required
CERTIFICATIONS:
Desired:Technical certifications (A Network Microsoft Windows 7 Windows 10 Certifications or similar)
Halvik offers a competitive full benefits package including:
Company-supported medical dental vision life STD and LTD insurance
Benefits include 11 federal holidays and PTO
Eligible employees may receive performance-based incentives in recognition of individual and/or team achievements.
401(k) with company matching
Flexible Spending Accounts for commuter medical and dependent care expenses
Tuition Assistance
Charitable Contribution matching
Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Halviks pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
IC
Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500 professionals delivering Digital Services Advanced Analytics Artificial Intelligence/Machine Learning Cyber Securit...
Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500 professionals delivering Digital Services Advanced Analytics Artificial Intelligence/Machine Learning Cyber Security and Cutting-Edge Technology across the US Government. Be a part of something special!
SUMMARY:
The selected candidate will prepare hardware to start the testing process by deploying the requested images and installing the requested software and all prerequisites/dependencies. The selected candidate will occasionally need to work with various support teams while troubleshooting issues.
JOB DUTIES:
Designate and assign hardware to a specific test case
Image hardware with specified baselines
Install software to be tested along with any prerequisites or dependencies
Verify that software has been successfully installed via instructions provided from developers
Troubleshoot all imaging/software/hardware related issues
Communicate with various support teams as needed to prepare test cases
Prioritize tasks appropriately
Create new and update existing documentation detailing procedures and processes
Maintain a professional manner when dealing with users clients colleagues and managers
Willing to take on new responsibilities to meet changing business demands
Attention to detail when performing job functions
Develop and execute systems documentation and a basic set of operating procedures for the day-to-day maintenance of systems
Strong written/verbal communication skills critical thinking problem solving and troubleshooting skills
Provide technical support to end users and install the software application as needed by developers on physical and virtual machines
Track and manage asset inventory
REQUIRED EXPERIENCE:
Experience imaging workstations via Pre-boot Execution Environment (PXE)
Experience deploying hardware
Experience Tier 2 level troubleshooting Desktop Laptops issues with users developers and support staff
Experience installing and troubleshooting the installation of software via various methods
Knowledge of workstation and laptop components
Experience with Windows 7/10/11
Experience troubleshooting Operating System related issues
USB technology and how it is used in HW such as a PC laptop or other device
IP issues for workstations/switches such as static versus DHCP assignment
Experience with Network Access Control (NAC)
Experience tracking work in ticketing systems such as BMC Remedy and service now
Maintain a professional manner when dealing with users clients colleagues and managers
Willing to take on new responsibilities to meet changing business demands
Attention to detail when performing job functions
Develop and execute systems documentation and a basic set of operating procedures for the day-to-day maintenance of systems
Strong written/verbal communication skills critical thinking problem solving and troubleshooting skills
DESIRED EXPERIENCE:
1-3 Years of experience
Experience utilizing System Center Configuration Manager (SCCM) or other deployment tools
Experience imaging workstations using a deployment tool such as SCCM or MDT
Experience in creating and moving computer object in Active directory or Quest Active Roles.
Ability to work effectively with little direct supervision and the ability to research and address unique hardware/software technical problems is required
CERTIFICATIONS:
Desired:Technical certifications (A Network Microsoft Windows 7 Windows 10 Certifications or similar)
Halvik offers a competitive full benefits package including:
Company-supported medical dental vision life STD and LTD insurance
Benefits include 11 federal holidays and PTO
Eligible employees may receive performance-based incentives in recognition of individual and/or team achievements.
401(k) with company matching
Flexible Spending Accounts for commuter medical and dependent care expenses
Tuition Assistance
Charitable Contribution matching
Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Halviks pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
IC
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