Central Claims Director (Administrative Staff) PN
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
What our employees have to say:
BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:
- BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
- I have worked at several state agencies and BWC is the best place to work.
- Best place to work in the state and with a sense of family and support.
- I love the work culture helpfulness and acceptance Ive been embraced with at BWC.
- I continue to be impressed with the career longevity of our employees their level of dedication to service pride in their work and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.
If you are interested in helping BWC grow please click this link to read more and then come back to this job posting to submit your application!
What Youll Be Doing:
(Duties include but are not limited to)
- Collaborating with other BWC Claims Directors to outline and cultivate statewide responsibility & consistency among case load management.
- Involved in statewide initiatives and projects to improve service delivery and carries out required process improvements.
- Effectively communicates with internal and external customers to provide information and understanding of BWC initiatives and operations.
- Serves as a positive image as a representative of BWC and establishes & maintains beneficial working relationships with all customers.
- Partners with Human Resources for staff management and development; including but not limited to hiring promotions transfers training disciplinary actions and reviewing employee performance evaluations.
- Ensures claims staff have the necessary knowledge skills abilities and resources to successfully execute BWCs mission and vision to serve Ohios employers and injured workers.
- Cultivates a positive supportive and safe work environment for employees.
- Performs any administrative staff duty as operational need arises within the claims office.
Policy Statement on Hiring Management
Developing and promoting people from within BWC is a core principle essential to transforming BWC into an organization whose employees are committed to providing quality service to our customers. It is our policy to give current BWC employees first consideration for all open management and supervisory positions with BWC. Candidates for these positions will be expected to possess key qualifications and skills to be selected. They will be allowed and expected to develop other skills on the job.
For any educational achievements to be considered during the screening process you must at least attach an unofficial transcript that details the coursework you have completed.
Transportation
Position may require travel; therefore persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.
This position is Overtime Exempt.
This position has been designated as Weather-Essential.
This position is unclassified pursuant to ORC 124.11 (A)(9). A background check & urinalysis test for drug use is required prior to convictions do not necessarily preclude an applicant from consideration for a position.
Qualifications We Are Looking For:
- Bachelors degree in business management or related field
- At least five years experience in leadership role
Major Worker Characteristics:
Skill in: management of diverse claims services staff; leadership; communicating with diverse audiences; directing change; creativity & innovation; operation of a PC.
Ability to: interpret extensive variety of technical & complex material in verbal & written forms; prepare & deliver professional presentations before specialized audiences & public; develop complex reports pertaining to claims risk safety & hygiene & managed care; handle highly confidential & sensitive matters with all contacts; strategize for optimum efficiency; practice innovation & be creative in a government environment; delegate appropriately; identify & manage staff performance variances; direct programs; use statistical analysis; analyze customer satisfaction.
A Little About Us:
With roughly 1500 employees in seven offices across Ohio BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.
For Ohio employers we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
Our Culture:
BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups participate in on-line forums and learn about how different perspectives can improve leadership skills.
Our Vision:
To transform BWC into an agile organization driven by customer success.
Our Mission:
To deliver consistently excellent experiences for each BWC customer every day.
Our Core Values:
One Agency Personal Connection Innovative Leadership Relentless Excellence.
Required Experience:
Director
Key Skills
- Business Intelligence
- Car Driving
- Analysis
- Android
- Fireworks
About Company
Ohio.gov is the official website for the State of Ohio. Find the government information and services you need to live, work, travel, and do business in the state.
