Why work for Nebraska Methodist Health System
At Nebraska Methodist Health System we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care a culture that has and will continue to set us apart. Its helping families grow by making each delivery special conveying a difficult diagnosis with a compassionate touch going above and beyond for a patients needs or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay excellent benefits and a great work environment where all employees are valued! Most importantly our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Responsibilities:

Essential Function

1. Maintains the user experience for the access systems (pre-registration registration scheduling and financial clearance).

• Provides one on one at the elbow support for all users on a daily basis.
• Supports end users on site during new application implementation.
• Works collaboratively with Access staff Revenue Cycle Training clinical end users and IT Analysts to execute the Access work plan.
• Follows and understands the mission vision core values and Employee Standards of Behavior and company policies/procedures.

2. Education/Training/Support of users for current and future EMR functionality as related to Access functionality.

• Collaborates with Revenue Cycle Team to ensure curriculum is updated regularly.
• Coordinates training plans for new projects.
• Success is measured by end user feedback variance reporting outcomes safety measures and achieving the efficiency measures.

3. Participates as a member of a project team for implementation of new/upgrade of Cerner and bolt on applications related to Access processes/workflow.

• Participates in project design/development teams representing Access processes/workflow.
• Works with direction and supervision for assigned tasks.
• Completes assigned projects according to established timeline.
• Participates in functionality testing of new applications/codes for primary users to ensure accuracy of application functionality.
• Participates in review/assessment of vendor products.

4. Responsible for executing project plan and timeline as it relates to vetted Access projects.

• Duties include project communication analysis resource planning and end user participation.
• Represents Access functionality during Cerner projects on behalf of Access departments.
• Communicates impact of Cerner projects on Access functions.

5.. Prioritizes and coordinates with IT Analysts to maintain existing system via change requests.

• Collects specifications for changes from end user.
• Processes all change requests to IT via established procedures.
• Assures open communication regarding open change requests.
• Prepares/maintains change source documents in accordance with auditor requirements.
• Timely and sufficient testing for all maintenance changes to the system.
• Communicates to requesting end user upon completion of work.
• Provides needed training upon completion of work.
• Provides input in Access department goals.
• Supports data collection workflow and point of service collections in Access processes: scheduling pre-registration financial clearance and registration.

6.. Maintains and utilizes knowledge of national trends to enhance informatics practice.

• Maintains/updates knowledge in Cerner applications by regular use of uCern.
• Maintains knowledge of all federal state and regulatory guidelines regarding patient registration including patient registration notification forms.
• Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.

7. Develops effective relationships to facilitate a liaison function between users Access management users and IT Analysts.

• Appropriate vendor interaction to promote our priorities encourage excellent communication and ensure project successes.
• Communication to all appropriate audiences of MHS regarding Access changes project milestones and successes.
• Provides excellent customer service.

Schedule:

Mon - Fri8:00am to 4:30pm

Job Description:

Job Requirements

Education

• Bachelors degree in Business or Healthcare related field required.
• Successful completion of Cerner Basic Architecture Course within 6 months from date of hire required.
• Successful completion of Cerner Fundamentals Course within 1 year from date of hire required.

Experience

• Minimum of 2-5 years of experience working in a healthcare access role (scheduling precertification or registration) required.

License/Certifications

• Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM) Certification required within 6 months of hire.

Skills/Knowledge/Abilities

• Sound knowledge of medical terminology required.
• Strong understanding of Access operations and workflow and regulatory standards.
• Requires ability to interact with all levels of access end users to train applications both new and existing upgrades.
• Requires ability to define and resolve user application issues/concerns.
• Must possess mathematical aptitude to track and interpret performance measures.
• Working knowledge of statistics and computer skills.
• Ability to lead change management activities

Physical Requirements

Weight Demands

• Medium Light Work - Exerting up to 35 pounds of force.

Physical Activity

• Not necessary for the position (0%):
  • Climbing
  • Crawling
  • Kneeling
• Occasionally Performed (1%-33%):
  • Balancing
  • Carrying
  • Crouching
  • Distinguish colors
  • Lifting
  • Pulling/Pushing
  • Reaching
  • Standing
  • Stooping/bending
  • Twisting
  • Walking
• Frequently Performed (34%-66%):
  • Grasping
  • Keyboarding/typing
  • Repetitive Motions
  • Sitting
  • Speaking/talking
• Constantly Performed (67%-100%):
  • Hearing
  • Seeing/Visual

Job Hazards

• Not Related:
  • Chemical agents (Toxic Corrosive Flammable Latex)
  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
  • Physical hazards (noise temperature lighting wet floors outdoors sharps) (more than ordinary office environment)
  • Explosives (pressurized gas)
  • Electrical Shock/Static
  • Radiation Alpha Beta and Gamma (particles such as X-ray Cat Scan Gamma Knife etc)
  • Radiation Non-Ionizing (Ultraviolet visible light infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
  • Mechanical moving parts/vibrations
• Rare (1-33%):
  • Equipment/Machinery/Tools

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa more than 30 clinic locations a nursing and allied health college and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891 service to our communities has been a top priority. Financial assistance health education outreach to our diverse communities and populations and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race color religion sex age national origin disability veteran status sexual orientation gender identity or any other classification protected by Federal state or local law.