Parking & Storage Support Engineer

Beijing - China

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Accountabilities
The job holder is responsible for providing daily support to Airlines or MROs regarding
Parking & Storage/Return to Service inquiries;
The job holder is responsible for facilitating transnational collaboration coordinate and
follow up on customer inquiries;
The job holder is responsible for the answer of Junior-level technical issue of Parking &
Storage/Return to Service;
The job holder is responsible for the P&S/RTS front desk performance and to drive
continuous improvement related to Customer Front Desk process tools governance to
ensure the best queries answer is provided to our customers.

Dimensions
Part of 24/7 Front Desk organisations
Customers are potentially all Airbus customers worldwide
2500 queries per year related to P&S and RTS
Management of subcontractor quality
All Airbus Platforms
Main stakeholders: 1S 1x QBOI SB SR SIMYx SIMCx SID 1IAZE & 1IAZU

Main activities
Dispatch to the right department Answer to the internal & External daily P&S queries to
meet the Customer satisfaction Quality and On -time delivery performances.

Assess the specific status of an aircraft in case of deviations to the maintenance
procedure and define recovery actions to return the aircraft to airworthy conditions.
Identify risk of unsafe or unsecure conditions related to Parking & Storage conditions.
Escalate any blocked query/risk to the organization to ensure a timely response to the
customer
Preparation of the COF associated to the RDAF/FCD studies.
Represent Airbus in front of Airworthiness Authorities Customers (airlines and lessors) or
Industry stakeholders in the field of expertise.
Manage the quality check to ensure the answer is provided on time and on quality;
Improve customer satisfaction.

Experience & Skills
Bachelor degree or above in Aeronautics Aerospace Engineering;
the part 121/145 regulations and environment Aircraft maintenance and airlines
the field of Maintenance and Engineering is a plus.
3-5 years experience in configuration management (structure or system) & engineering
domain on airbus aircraft;
Knowledge of aeronautical/mechanical/avionics/structure engineering;
Knowledge about Airbus documentation (SRM/ASR AMM/MP IPC/AIPC PMS AWL
MRBR ALS/ALI etc);
Proficiency in spoken and written English and Chinese;
Able to work in a multicultural and international environment.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

Company:

Airbus (Beijing) Engineering Centre Company Limited

Employment Type:

Fixed term

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Experience Level:

Professional

Job Family:

Customer Eng.&Technical Support&Services

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background age gender disability sexual orientation or religious belief.

Airbus is and always has been committed to equal opportunities for all. As such we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to.

At Airbus we support you to work connect and collaborate more easily and flexibly. Wherever possible we foster flexible working arrangements to stimulate innovative thinking.

Job Description:Accountabilities The job holder is responsible for providing daily support to Airlines or MROs regardingParking & Storage/Return to Service inquiries; The job holder is responsible for facilitating transnational collaboration coordinate andfollow up on customer inquiries; The job...