General Manager Specialty Bakery & Café New Philly Opening January 2026
Join a thriving specialty café and retail concept thats redefining the neighborhood gathering place. Were a unique blend of exceptional eatery artisan bakery & patisserie specialty coffee shop and curated retail experienceall designed to foster warmth and community through outstanding hospitality and quality food. Were seeking a dynamic General Manager to lead daily operations and drive success at our location.
Position: General Manager
Concept Type: Specialty Retail Café
Salary: $70-75K bonus and benefits
About Us
We believe in more than just serving exceptional food and drinkwe believe in fostering a community where great people comfort and quality converge. Our concept is a communal gathering place that fosters care and warmth through great hospitality in our customers lives. Most importantly we are a collective of people coming together with a shared goal of building a healthy business through creating exceptional food and providing wonderful experiences.
Job Qualifications
- 3-5 years of leadership experience in hospitality restaurant or retail with a proven track record of successfully managing teams and operations
- Strong team management skills including hiring training performance coaching and scheduling to align with business needs
- Financial acumen with experience in budgeting cost control sales analysis and profitability management
- Excellent communication and problem-solving abilities ensuring effective team collaboration and quick decision-making
- Hands-on leadership approach actively engaging with the team and guests to maintain high service and hospitality standards
- Knowledge of food safety regulations inventory management and POS system operations to ensure compliance and efficiency
Job Responsibilities
Personnel Management
- Recruit hire train and develop a high-performing team that upholds our hospitality and service standards
- Conduct regular performance evaluations providing feedback and coaching for all team members to ensure employee growth and engagement
- Manage scheduling and labor costs to align with business needs and budget goals
- Foster a positive work environment that encourages teamwork accountability and professional development
- Cross-train team members to improve workflow efficiency develop skills and enhance team adaptability
- Ensure compliance with company policies labor laws and health and safety regulations
Operations Management
- Oversee the cleanliness organization and overall presentation of the location to ensure a welcoming and efficient environment
- Coordinate repairs and maintenance ensuring all equipment and facilities are in excellent working condition
- Collaborate with the marketing and culinary teams on seasonal promotions and new product launches and in-store signage
- Oversee all inventory levels ensuring accurate tracking and replenishment while reconciling invoices and waste to maintain cost efficiency
Product and Customer Experience
- Ensure all food and beverage offerings meet our quality and presentation standards
- Work closely with the culinary team to maintain consistency portion control and product availability throughout the day with sufficient amounts available at closing
- Train staff on hospitality customer service and product knowledge to create an exceptional guest experience
- Respond to customer feedback and concerns implementing improvements as needed
Financial & Business Performance
- Analyze sales trends and implement strategies to increase revenue and customer engagement
- Monitor and manage key financial metrics including labor costs waste and controllable expenses to maximize profitability
- Oversee cost-control initiatives including efficient inventory management and waste reduction programs
- Ensure accurate cash handling POS system operations and financial reporting
- Work with leadership to develop annual budgets sales targets and operational goals
What We Offer
- Career Growth: Opportunities for professional development and career advancement as our business continues to expand
- Dynamic Work Environment: Work in a fun supportive and dynamic environment where we take our work seriously but have fun while we do it
- Employee Benefits: 401k PTO Sick Time Health Insurance Food/Beverage Discounts and more
If youre a passionate leader ready to make an impact as a General Manager at this exceptional location we want to hear from you! Please email your resume directly to for immediate consideration.
Required Experience:
Director
General Manager Specialty Bakery & Café New Philly Opening January 2026Join a thriving specialty café and retail concept thats redefining the neighborhood gathering place. Were a unique blend of exceptional eatery artisan bakery & patisserie specialty coffee shop and curated retail experienceall de...
General Manager Specialty Bakery & Café New Philly Opening January 2026
Join a thriving specialty café and retail concept thats redefining the neighborhood gathering place. Were a unique blend of exceptional eatery artisan bakery & patisserie specialty coffee shop and curated retail experienceall designed to foster warmth and community through outstanding hospitality and quality food. Were seeking a dynamic General Manager to lead daily operations and drive success at our location.
Position: General Manager
Concept Type: Specialty Retail Café
Salary: $70-75K bonus and benefits
About Us
We believe in more than just serving exceptional food and drinkwe believe in fostering a community where great people comfort and quality converge. Our concept is a communal gathering place that fosters care and warmth through great hospitality in our customers lives. Most importantly we are a collective of people coming together with a shared goal of building a healthy business through creating exceptional food and providing wonderful experiences.
Job Qualifications
- 3-5 years of leadership experience in hospitality restaurant or retail with a proven track record of successfully managing teams and operations
- Strong team management skills including hiring training performance coaching and scheduling to align with business needs
- Financial acumen with experience in budgeting cost control sales analysis and profitability management
- Excellent communication and problem-solving abilities ensuring effective team collaboration and quick decision-making
- Hands-on leadership approach actively engaging with the team and guests to maintain high service and hospitality standards
- Knowledge of food safety regulations inventory management and POS system operations to ensure compliance and efficiency
Job Responsibilities
Personnel Management
- Recruit hire train and develop a high-performing team that upholds our hospitality and service standards
- Conduct regular performance evaluations providing feedback and coaching for all team members to ensure employee growth and engagement
- Manage scheduling and labor costs to align with business needs and budget goals
- Foster a positive work environment that encourages teamwork accountability and professional development
- Cross-train team members to improve workflow efficiency develop skills and enhance team adaptability
- Ensure compliance with company policies labor laws and health and safety regulations
Operations Management
- Oversee the cleanliness organization and overall presentation of the location to ensure a welcoming and efficient environment
- Coordinate repairs and maintenance ensuring all equipment and facilities are in excellent working condition
- Collaborate with the marketing and culinary teams on seasonal promotions and new product launches and in-store signage
- Oversee all inventory levels ensuring accurate tracking and replenishment while reconciling invoices and waste to maintain cost efficiency
Product and Customer Experience
- Ensure all food and beverage offerings meet our quality and presentation standards
- Work closely with the culinary team to maintain consistency portion control and product availability throughout the day with sufficient amounts available at closing
- Train staff on hospitality customer service and product knowledge to create an exceptional guest experience
- Respond to customer feedback and concerns implementing improvements as needed
Financial & Business Performance
- Analyze sales trends and implement strategies to increase revenue and customer engagement
- Monitor and manage key financial metrics including labor costs waste and controllable expenses to maximize profitability
- Oversee cost-control initiatives including efficient inventory management and waste reduction programs
- Ensure accurate cash handling POS system operations and financial reporting
- Work with leadership to develop annual budgets sales targets and operational goals
What We Offer
- Career Growth: Opportunities for professional development and career advancement as our business continues to expand
- Dynamic Work Environment: Work in a fun supportive and dynamic environment where we take our work seriously but have fun while we do it
- Employee Benefits: 401k PTO Sick Time Health Insurance Food/Beverage Discounts and more
If youre a passionate leader ready to make an impact as a General Manager at this exceptional location we want to hear from you! Please email your resume directly to for immediate consideration.
Required Experience:
Director
View more
View less