Junior Customer Service Representative
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
29-10-2025
Vacancies:
1 Vacancy
Job Summary
Overview
Title of Position: Junior Customer Service Representative
Position Type: Full-Time Non-Remote
Reports to: Customer Service Manager
Location: Houston TX
Founded in 2016 Tube Supply provides quality steel tube and bar in alloy stainless and carbon for oil and gas applications including drilling completions production and downhole tools. Our goal is to maintain a stable fun work environment while delivering satisfaction to the marketplace. We live closely by our core values: Excellence Loyalty and Fun. These values are evident throughout our interactions with customers within the company and in each of our employees everyday lives.
Job Responsibilities
Junior Customer Service Representative responsibilities center around facilitating the Tube Supply sales this entry-level role youll enter sales orders received from our Account Managers into our database. Sales Assistants are the first point of contact for troubleshooting with customers and will coordinate with outside processing vendors to treat material to each customers specifications.
Responsibilities
Primary Duties:
- Order Entry
- Create sales orders in accordance with specifications used by Tube Supply and/or customers which may also include the creation of special process purchase orders (SPO)
- Create purchase orders for the Sales department for external material (Buyouts)
- Match Mill Test Reports according to the order & specifications supplied by Sales
- Track and troubleshoot orders
- Correct discrepancies between purchase orders and received product
- Comply with all HSE QMS and Corporate policies at Tube Supply
- Perform other duties as assigned by your Supervisor
- Intercompany stock transfers
Qualifications
Job Requirements:
- Bachelors degree or work equivelant
- Excellent problem-solving skills
- Ability to work in a fast-paced environment
- Strong data-entry skills
Required Experience:
Junior IC
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Triple-S Steel Suppliers provide over 500,000 tons of steel products yearly. Small to large orders, we provide the highest quality metal fabrication accessories & supplies
