Registration Officer (Redeployment 21147)

Ipswich - UK

Monthly Salary: Not Disclosed

Posted on: 15 days ago

Vacancies: 1 Vacancy

Job Summary

Description

Suffolk County Council
Address: Endeavour House Ipswich IP1 2BX - On-Site working
Salary: 34434 per annum (pro rata for part time)
Hours: 37 hours per week (Monday-Thursday 8am-5pm and Friday 8am-4.30pm fixed hours)
Contract: Permanent

This advert is open to current redeployment Suffolk County Council staff only

At Suffolk County Council were passionate about improving the future for our customers and our communities. If you are too join us as a Registration Officer and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving. Our opportunities and support will enable you to make a difference and leave a positive lasting legacy. Reimagine the possibilities.

Your role and responsibilities

As a Registration Officer you will work directly with customers and be responsible for the registration of births deaths and marriages. Your responsibilities will cover all legal aspects of registration and dealing with customers on a 1:1 basis during times of heightened and mixed emotions.

Handling financial transactions and ensuring compliance with audit procedures including the responsibility of working with secure stock.
Conduct and register civil ceremonies in the Register Office and at Approved Venues during office hours.

You will need

To be educated to level 3 standard or have clear evidence of an equivalent level of knowledge and experience.
To thrive on accuracy and excel in fast-paced environments.
Excellent customer service and teamworking skills.
To be able to keep calm under pressure have a sharp eye for detail and can confidently manage groups while maintaining a professional appearance.
Ability to navigate tricky situations and resolve conflicts.

You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

The Registration Services team are spread across the whole county providing support to those registering a birth death notification of marriage or civil partnership.
Despite being spread across the county we have a one team approach in all that we do to enable us to deliver a quality service to our customers and support each other.
We are an inclusive team and always welcome ideas to adapt and improve the way we deliver.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.

For more information

Please contact Jennifer Hayward.You can reach them by either calling or emailing .

How to apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 - Click Apply Now to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.

1. Can you describe a situation where you had to handle a highly emotional client How did you manage the situation

2. Can you give an example of a time when you had to diffuse a conflict What strategies did you use

3. How do you ensure accuracy when recording important information from clients

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailing or calling .If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30pm 3 November 2025.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Onsite

Required Experience:

Unclear Seniority

DescriptionSuffolk County CouncilAddress: Endeavour House Ipswich IP1 2BX - On-Site workingSalary: 34434 per annum (pro rata for part time)Hours: 37 hours per week (Monday-Thursday 8am-5pm and Friday 8am-4.30pm fixed hours)Contract: PermanentThis advert is open to current redeployment Suffolk County...