ETIC, Human Capital and Engagement Program Manager
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Job Location:
Monthly Salary:
Posted on:
29-10-2025
Vacancies:
1 Vacancy
Job Summary
Line of Service
AdvisoryIndustry/Sector
TechnologySpecialism
Advisory - OtherManagement Level
ManagerJob Description & Summary
At PwC our people in talent and development focus on finding deploying training and enabling talent through talent identification and enhancing employee skills and knowledge fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate assess educate and train employees in line with market developments and firm strategy.As a learning and development generalist at PwC you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.
Role Overview
We are seeking an experienced professional to manage the evolution and ongoing delivery of the networks Continuous Listening programme. This position is responsible for operational execution of the firms listening strategy and serves as the primary liaison between key network and territory stakeholders as well as the consulting team who are also the survey technology provider. This requires strong relationship management and collaboration skills and the ability to drive consensus and alignment across multiple channels organisations and leaders.
Key Responsibilities
- Own and manage all Continuous Listening programme related tasks including project planning survey administration and change management activities.
- Deliver high-quality service to territory contacts respond to needs as they arise troubleshoot issues and support x-territory collaboration best-practice sharing and feedback.
- Gather and assess the needs of stakeholders and translate those to program enhancements and deliverables.
- Facilitate effective project team and stakeholder meetings.
- Serve as the primary liaison between key stakeholders and the consulting team (survey technology provider).
- Use data analytics tools AI and generative models to develop insights from the survey data collected.
- Create clear and compelling data visualisations for executive audiences using data-driven storytelling.
- Stay current and upskill on modern employee listening approaches tools and methodologies.
- Manage project budget and delivery timelines collect and analyse data to communicate ROI/impact.
Required Qualifications and Experience
- Bachelors degree in Business Administration Human Resources Management Organizational Management or other related field.
- Minimum of 4 years of experience in human resources and/or the professional services industry.
- Survey design across the employee lifecycle including onboarding employee engagement pulse and exit surveys.
- Knowledge of generative AI models and their applications.
- Ability to manage diverse stakeholders with varying needs and operate in an environment of concurrent projects needing disciplined management
- Excellent analytical problem-solving and communication skills both written and verbal (in English).
- Flexibility to work across time zones and support global clients.
Preferred Qualifications
- Masters degree in Business Administration Human Resources Industrial/ Organizational Psychology or other related field.
- Senior Professional in Human Resources (SPHR) or Professional in Human Resources (PHR) certification
- Experience managing data and analytics projects in a complex matrixed environment.
Soft Skills
- Strong interpersonal and stakeholder management skills.
- Ability to work independently and collaboratively in a team environment providing coaching feedback and supervision.
- Excellent time management and organizational skills.
- Eagerness to innovate and try new solutions or approaches failing fast and learning from mistakes.
- High attention to detail.
- Adaptability and resilience in a fast-paced environment.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Adult Learning Theories Analytical Thinking Career Training Coaching and Feedback Communication Content Curation Content Strategy Contract Management Creativity Curriculum Development Data Reporting Design Thinking Developing Presentations Developing Training Materials E-Learning Development Embracing Change Emotional Regulation Empathy Event Set Up Executive Education Facilitated Discussions Facilitate Training Sessions 36 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship
Government Clearance Required
Job Posting End Date
Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more
