Veterans Assistance Counselor 12 (Acadia Parish)
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Job Location:
Crowley, LA - USA
Monthly Salary:
$ 2978 - 5360
Posted on:
15 days ago
Vacancies:
1 Vacancy
Job Summary
About this Job
Relentlessly advocate for Louisiana veterans and their families to ensure they receive superior customer service and support by connecting them to the benefits they have earned in service to our country while meeting the economic educational and employment needs of transitioning service members looking to make Louisiana their home.At the Louisiana Department of Veterans Affairs (LDVA) our mission is to honor and serve Louisianas veterans and their families. We do this by connecting them to the benefits theyve earned providing dedicated support and enhancing their quality of life through compassionate service across the state.
Were looking for a Veterans Assistance Counselorto join our this role the Veterans Assistance Counselor (VAC) 1/2 will serve the veterans of their assigned parish. The incumbent will conduct personal interviews and counsel veterans as well as their dependents regarding entitlement under state and federal laws. The VAC will assist veterans and their dependents in completing a variety of forms gathering supporting documentary information and monitoring the processing of claims to a justifiable conclusion.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:- Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
- Displaying Professionalism:The ability to recognize how your actions impact the perceptions of both you and your organization.
- Learning Actively: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.
If youre compassionate organized and thrive in a people-centered environment this could be the opportunity for you!Minimum Qualifications
- This job requires the incumbent to be an honorably discharged veteran of the United States Armed Forces who served on an active full-time basis and meet one of the following qualification requirements:
Three years of experience in veterans service work public benefits claims examining social services or human resources; OR
Six years of full-time experience in any field; OR
A bachelors degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification
The official job specifications for this role as defined by the State Civil Service can be found here.
Job Duties and Other Information
Job Duties:
As an Veterans Assistance Counselor youll help create a positive experience for every person who walks through our this role you will:
- Review individual case files following the U.S. Department of Veterans Affairs rating action to determine compliance with current laws rules and regulations as outlined in U.S. Court of Appeals for Veterans Claims decisions.
- Examine medical information including but not limited to service medical records physical examinations hospital reports and post-operative reports and determines degree of residual disability for comparison with U.S. Department of Veterans Affairs assignment.
- Initiates formal appellant proceedings and/or otherwise advises the claimant take specific action to obtain proper rating as necessary.
- Participate in veterans outreach functions to promote public interest and awareness as requested by veterans organizations or the LDVA Administrative Staff
Position-Specific Details:
Appointment Type: Probational Promotional or Job Appointment (a temporary appointment not to exceed four years)
Career Progression: This positiondoesparticipate in a Career Progression Group.
Work Schedule:Work hours are 8:00 AM to 4:30 PM Monday - Friday.
Compensation:The starting pay for this position is $17.56/hr. (Special Entrance Rate); $2.00 work incentive pay (premium pay) upon completion of TRIPS Certification
How To Apply:
No Civil Service test scoreis required in order to be considered for this vacancy.To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education).Resumes will notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy contact:
Torin McClanahan
Human Resources SpecialistLouisiana is a State As a Model Employer (SAME) that supports the recruitment hiring and retention of individuals with disabilities.
Key Skills
- Cobol
- Council
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- ABAP
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- Light Vehicle Driving
