Junior German Customer Support
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Job Location:
Monthly Salary:
Posted on:
20 days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
- Respond to customer inquiries via phone email and chat in a professional and friendly manner.
- Assist customers with product information order concerns and technical support.
- Resolve customer complaints efficiently and escalate more complex issues as needed.
- Provide clear and effective solutions to ensure customer satisfaction.
- Keep accurate records of customer interactions in the CRM system.
What We Are Looking For
- Fluency in German (C2 level) and good communication skills in English (B2 level or higher).
- Excellent problem-solving skills and the ability to empathize with customers.
- Flexibility to work rotational shifts 24/7 including weekends.
- Must be available to work on-site in Lisbon.
What We Offer
- Competitive salary and benefits package.
- Private health insurance.
- Paid training to ensure your success in the role.
- A friendly and supportive team environment.
- Opportunities for career development and growth.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
