Non-Clinical Health and Information Management Patient Registrar
Share
Job Location:
Downey, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
28-10-2025
Vacancies:
1 Vacancy
Job Summary
Job Summary:
The Patient Registration Representative I enables patients to access care at facilities by completing registration and pre-registration tasks for outpatient and inpatient accounts. This role involves calculating and securing patient liabilities including copayments coinsurance and deductibles while ensuring accuracy and excellent customer service.
The Patient Registration Representative I enables patients to access care at facilities by completing registration and pre-registration tasks for outpatient and inpatient accounts. This role involves calculating and securing patient liabilities including copayments coinsurance and deductibles while ensuring accuracy and excellent customer service.
Location:Downey California United States
Responsibilities:
- Safeguard patient confidentiality in accordance with HIPAA regulations and hospital policies.
- Ensure a safe patient environment and adherence to safety practices.
- Exhibit positive guest relations skills by being hospitable and helpful to patients physicians coworkers and visitors.
- Maintain organizational skills and efficiency by solving problems setting priorities and organizing work activities.
- Complete a minimum of 20 registrations per 8-hour shift including scanning documents verifying insurance and securing upfront collections.
- Register all patients in a timely manner completing the registration process within specified timeframes.
- Demonstrate flexibility by working productively in all registration departments and adjusting schedules as needed.
- Comply with all policies and procedures ensuring accuracy in data entry and completion of required forms.
- Utilize positive collection skills to request payments from patients with out-of-pocket expenses copays and coinsurance.
- Participate in performance improvement programs and demonstrate a willingness to learn new skills.
- Adhere to attendance and tardy policies providing timely notification of absences.
- Maintain a clean and safe work environment.
- Answer unit phone and directs calls accordingly.
- Perform data entry into electronic medical database systems. Documents patient care and related duties appropriately.
- Perform selected patient registration activities.
- Coordinates equipment/supply needs. Notifies appropriate department of equipment malfunction.
- Perform any other related duties (e.g. clerical technical duties) as assigned.
- Safeguard patient confidentiality in accordance with HIPAA regulations and hospital policies.
- Ensure a safe patient environment and adherence to safety practices.
- Exhibit positive guest relations skills by being hospitable and helpful to patients physicians coworkers and visitors.
- Maintain organizational skills and efficiency by solving problems setting priorities and organizing work activities.
- Complete a minimum of 20 registrations per 8-hour shift including scanning documents verifying insurance and securing upfront collections.
- Register all patients in a timely manner completing the registration process within specified timeframes.
- Demonstrate flexibility by working productively in all registration departments and adjusting schedules as needed.
- Comply with all policies and procedures ensuring accuracy in data entry and completion of required forms.
- Utilize positive collection skills to request payments from patients with out-of-pocket expenses copays and coinsurance.
- Participate in performance improvement programs and demonstrate a willingness to learn new skills.
- Adhere to attendance and tardy policies providing timely notification of absences.
- Maintain a clean and safe work environment.
- Answer unit phone and directs calls accordingly.
- Perform data entry into electronic medical database systems. Documents patient care and related duties appropriately.
- Perform selected patient registration activities.
- Coordinates equipment/supply needs. Notifies appropriate department of equipment malfunction.
- Perform any other related duties (e.g. clerical technical duties) as assigned.
Required Skills & Certifications:
- Excellent written and verbal communication skills.
- Strong attention to detail and mathematical skills.
- Strong computer skills including proficiency in Word and Excel.
- Insurance knowledge.
- Ability to multitask in a fast-paced environment.
- Stringent adherence to HIPAA laws.
- Strong typing skills (45 WPM).
- Strong analytical and problem-solving skills.
- Excellent customer service and phone skills.
- One year of experience in a high-volume healthcare facility or medical office setting with strong computer and customer service experience.
- High school graduate or equivalent.
- Insurance and billing experience.
- Drivers License; ability to travel to off-site locations (Outpatient only)
- Excellent written and verbal communication skills.
- Strong attention to detail and mathematical skills.
- Strong computer skills including proficiency in Word and Excel.
- Insurance knowledge.
- Ability to multitask in a fast-paced environment.
- Stringent adherence to HIPAA laws.
- Strong typing skills (45 WPM).
- Strong analytical and problem-solving skills.
- Excellent customer service and phone skills.
- One year of experience in a high-volume healthcare facility or medical office setting with strong computer and customer service experience.
- High school graduate or equivalent.
- Insurance and billing experience.
- Drivers License; ability to travel to off-site locations (Outpatient only)
Preferred Skills & Certifications:
- Medical terminology knowledge.
- Bilingual in Spanish or Chinese (Mandarin).
- Evidence of continuing education.
- Medical terminology knowledge.
- Bilingual in Spanish or Chinese (Mandarin).
- Evidence of continuing education.
Special Considerations:
- Must have availability to train 9-5 for the first 2 weeks.
- Must have availability to train 9-5 for the first 2 weeks.
Scheduling:
- 2-3 shifts per week.
- 8-hour shifts from 11 PM to 7:30 AM.
- 2-3 shifts per week.
- 8-hour shifts from 11 PM to 7:30 AM.
Key Skills
- Engineering Maintenance
- IDS
- Information Management
- Banking & Finance
- AV
