Program Manager (Technical)
Role Overview
We are seeking a delivery-focused and technically evolved Technical Program Manager to lead enterprise scale programs in the Retail domain with expertise in Advanced Java Microservices Agile/SAFe
execution and cross-functional coordination. This role is ideal for professionals who have grown from hands-on technical roles into strategic program leadership bringing architectural awareness stakeholder empathy and governance maturity. This is an individual contributor role with no direct people management responsibilities but with high influence across engineering product and governance teams. The role also includes defining and sustaining Program Governance frameworks that pave the way for future Leadership opportunities.
Key Responsibilities:
Program Leadership: Drive end-to-end delivery of complex programs involving Java Microservices cloud-native platforms and retail-specific systems.
Program Governance Definition & Management:
o Establish and evolve governance models that ensure transparency accountability and alignment across stakeholders. Use governance as a strategic tool to scale delivery maturity
and position for future Program Leader responsibilities
o Sustain strong cadence for Product Review Boards Change Control Boards (CCB) and Engineering Change Management (ECM) processes. Ensure traceability impact analysis and
stakeholder alignment for all changes.
Product Management Collaboration:
o Partner with Product Managers to align delivery with roadmap priorities customer needs and business outcomes.
o Support Go-To-Market (GTM) and Time-To-Market (TTM) strategies by coordinating release readiness feature packaging and stakeholder communication.
Program Planning & Budgeting: Develop and maintain detailed program plans resource forecasts and financial tracking. Collaborate with accounting teams to manage budgets cost allocations and ROI analysis of the Program.
Resource Allocation Support: Work closely with Engineering Managers to assess team capacity align skillsets with project needs and optimize resource distribution across concurrent initiatives.
Backlog Prioritization: Partner with Product Owners and Engineering leads to groom and prioritize backlogs balancing feature delivery technical debt and cross-system dependencies.
Retail Domain Expertise: Align technical delivery with retail workflows and customer engagement.
Technical Evolution: Apply deep understanding of software engineering gained through prior roles in development or architecture to guide delivery decisions challenge assumptions and bridge business technical gaps.
Cross-Technology Oversight: Coordinate across diverse stacks including Java Spring Boot Microservices Angular React middleware and data platforms. Provide insight into frameworks like
Spring Boot Kafka Kubernetes and RESTful APIs.
Architecture & Framework Alignment: Collaborate with Architects and Engineering Managers to ensure scalable secure and performant systems. Influence architecture and Agile transformation in a
fast-paced retail environment.
Tool Deployment & Integration:
o Leverage Azure DevOps for pipeline orchestration release tracking and environment management.
o Utilize Polarion ALM for requirements traceability test coverage and change impact analysis.
Program Health: Design and maintain real-time dashboards burn-down charts velocity trackers and milestone views to communicate program status risks and dependencies to stakeholders. Integrate dashboards across tools to provide unified visibility into Program Health.
PLM Framework Familiarity: Align program execution with Product Lifecycle Management (PLM) principles ensuring traceability from concept to retirement.
Milestone & Stage Gate Management: Define and track delivery milestones facilitate stage gate reviews and ensure readiness for go/no-go decisions across program phases.
Security Awareness:
o Demonstrate working knowledge of Product Security and Application Security principles including secure coding practices threat modeling vulnerability management and compliance
alignment.
o Collaborate with DevSecOps and Engineering teams to ensure security requirements are embedded throughout the SDLC.
Servant & Inclusive Leadership:
o Foster a culture of trust empowerment and psychological safety across teams.
o Champion inclusive decision-making ensuring all voices are heard and respected.
o Act as a facilitator and enabler removing roadblocks and supporting team autonomy.
o Collaborate with passionate teams and cutting-edge technologies.
SAFe Execution: Facilitate PI Planning ART syncs and Scrum of Scrums. Champion Lean-Agile principles and ensure alignment across Agile Release Trains.
Stakeholder Management: Engage with senior leadership product teams vendors and external partners to manage expectations communicate progress and resolve conflicts.
Risk & Dependency Management: Identify delivery risks across systems and teams manage interdependencies and drive mitigation strategies.
Required Skills/Experience:
Qualification: B.E / / M.E /
Experience of at least 12 years in leading software design and development projects / programs
Technical Expertise:
o 8 years in software development and program management.
o Strong understanding of Advanced Java Spring Boot Microservices architecture and cloud platforms (Azure/AWS/GCP).
o Familiarity with CI/CD containerization (Docker/Kubernetes) and observability tools.
o Exposure to DevSecOps OWASP principles and data-driven decision-making.
Program Management:
o 5 years of experience managing large-scale Agile programs across multiple technologies.
o Fair knowledge of SAFe methodology including PI Planning ARTs and Lean Portfolio Management.
o Experience with program planning budgeting and financial tracking.
o Hands-on experience with tools like Azure DevOps Polarion ALM and other dashboard/reporting tools.
o Familiarity with PLM frameworks structured change control and RACI modeling.
o Proven ability to define and manage governance models across complex delivery landscapes.
o Proficiency with tools like Jira Confluence and Agile dashboards.
Leadership & Communication:
o Demonstrated Servant Leadership and inclusive team facilitation.
o Proven ability to lead cross-functional teams through influence rather than direct authority.
o Strong stakeholder engagement and conflict resolution skills.
o Excellent analytical organizational and decision-making capabilities.
Nice to have Skills:
Data Analytics Platforms: Experience using analytics platforms (e.g. Power BI Tableau Grafana
etc) to inform prioritization risk management and stakeholder reporting.
Legal & Compliance Awareness: Understanding of GDPR PCI-DSS or other regulatory
frameworks relevant to retail and customer data handling.
Design Thinking & UX Collaboration: Ability to facilitate customer-centric discussions with UX teams and incorporate usability feedback into backlog refinement
Retail Innovation Trends: Awareness of emerging retail tech such as RFID edge computing AIdriven personalization or autonomous checkout systems.
Multi-Program Orchestration: Experience managing interdependent programs in matrix organizations with shared resources.
Vendor & Partner Coordination: Experience managing third-party vendors with external partners.
PMP / Agile certifications as appropriate.
Six Sigma / Lean certification will be a plus.
Program Manager (Technical) Role Overview We are seeking a delivery-focused and technically evolved Technical Program Manager to lead enterprise scale programs in the Retail domain with expertise in Advanced Java Microservices Agile/SAFe execution and cross-functional coordination. This role is i...
Program Manager (Technical)
Role Overview
We are seeking a delivery-focused and technically evolved Technical Program Manager to lead enterprise scale programs in the Retail domain with expertise in Advanced Java Microservices Agile/SAFe
execution and cross-functional coordination. This role is ideal for professionals who have grown from hands-on technical roles into strategic program leadership bringing architectural awareness stakeholder empathy and governance maturity. This is an individual contributor role with no direct people management responsibilities but with high influence across engineering product and governance teams. The role also includes defining and sustaining Program Governance frameworks that pave the way for future Leadership opportunities.
Key Responsibilities:
Program Leadership: Drive end-to-end delivery of complex programs involving Java Microservices cloud-native platforms and retail-specific systems.
Program Governance Definition & Management:
o Establish and evolve governance models that ensure transparency accountability and alignment across stakeholders. Use governance as a strategic tool to scale delivery maturity
and position for future Program Leader responsibilities
o Sustain strong cadence for Product Review Boards Change Control Boards (CCB) and Engineering Change Management (ECM) processes. Ensure traceability impact analysis and
stakeholder alignment for all changes.
Product Management Collaboration:
o Partner with Product Managers to align delivery with roadmap priorities customer needs and business outcomes.
o Support Go-To-Market (GTM) and Time-To-Market (TTM) strategies by coordinating release readiness feature packaging and stakeholder communication.
Program Planning & Budgeting: Develop and maintain detailed program plans resource forecasts and financial tracking. Collaborate with accounting teams to manage budgets cost allocations and ROI analysis of the Program.
Resource Allocation Support: Work closely with Engineering Managers to assess team capacity align skillsets with project needs and optimize resource distribution across concurrent initiatives.
Backlog Prioritization: Partner with Product Owners and Engineering leads to groom and prioritize backlogs balancing feature delivery technical debt and cross-system dependencies.
Retail Domain Expertise: Align technical delivery with retail workflows and customer engagement.
Technical Evolution: Apply deep understanding of software engineering gained through prior roles in development or architecture to guide delivery decisions challenge assumptions and bridge business technical gaps.
Cross-Technology Oversight: Coordinate across diverse stacks including Java Spring Boot Microservices Angular React middleware and data platforms. Provide insight into frameworks like
Spring Boot Kafka Kubernetes and RESTful APIs.
Architecture & Framework Alignment: Collaborate with Architects and Engineering Managers to ensure scalable secure and performant systems. Influence architecture and Agile transformation in a
fast-paced retail environment.
Tool Deployment & Integration:
o Leverage Azure DevOps for pipeline orchestration release tracking and environment management.
o Utilize Polarion ALM for requirements traceability test coverage and change impact analysis.
Program Health: Design and maintain real-time dashboards burn-down charts velocity trackers and milestone views to communicate program status risks and dependencies to stakeholders. Integrate dashboards across tools to provide unified visibility into Program Health.
PLM Framework Familiarity: Align program execution with Product Lifecycle Management (PLM) principles ensuring traceability from concept to retirement.
Milestone & Stage Gate Management: Define and track delivery milestones facilitate stage gate reviews and ensure readiness for go/no-go decisions across program phases.
Security Awareness:
o Demonstrate working knowledge of Product Security and Application Security principles including secure coding practices threat modeling vulnerability management and compliance
alignment.
o Collaborate with DevSecOps and Engineering teams to ensure security requirements are embedded throughout the SDLC.
Servant & Inclusive Leadership:
o Foster a culture of trust empowerment and psychological safety across teams.
o Champion inclusive decision-making ensuring all voices are heard and respected.
o Act as a facilitator and enabler removing roadblocks and supporting team autonomy.
o Collaborate with passionate teams and cutting-edge technologies.
SAFe Execution: Facilitate PI Planning ART syncs and Scrum of Scrums. Champion Lean-Agile principles and ensure alignment across Agile Release Trains.
Stakeholder Management: Engage with senior leadership product teams vendors and external partners to manage expectations communicate progress and resolve conflicts.
Risk & Dependency Management: Identify delivery risks across systems and teams manage interdependencies and drive mitigation strategies.
Required Skills/Experience:
Qualification: B.E / / M.E /
Experience of at least 12 years in leading software design and development projects / programs
Technical Expertise:
o 8 years in software development and program management.
o Strong understanding of Advanced Java Spring Boot Microservices architecture and cloud platforms (Azure/AWS/GCP).
o Familiarity with CI/CD containerization (Docker/Kubernetes) and observability tools.
o Exposure to DevSecOps OWASP principles and data-driven decision-making.
Program Management:
o 5 years of experience managing large-scale Agile programs across multiple technologies.
o Fair knowledge of SAFe methodology including PI Planning ARTs and Lean Portfolio Management.
o Experience with program planning budgeting and financial tracking.
o Hands-on experience with tools like Azure DevOps Polarion ALM and other dashboard/reporting tools.
o Familiarity with PLM frameworks structured change control and RACI modeling.
o Proven ability to define and manage governance models across complex delivery landscapes.
o Proficiency with tools like Jira Confluence and Agile dashboards.
Leadership & Communication:
o Demonstrated Servant Leadership and inclusive team facilitation.
o Proven ability to lead cross-functional teams through influence rather than direct authority.
o Strong stakeholder engagement and conflict resolution skills.
o Excellent analytical organizational and decision-making capabilities.
Nice to have Skills:
Data Analytics Platforms: Experience using analytics platforms (e.g. Power BI Tableau Grafana
etc) to inform prioritization risk management and stakeholder reporting.
Legal & Compliance Awareness: Understanding of GDPR PCI-DSS or other regulatory
frameworks relevant to retail and customer data handling.
Design Thinking & UX Collaboration: Ability to facilitate customer-centric discussions with UX teams and incorporate usability feedback into backlog refinement
Retail Innovation Trends: Awareness of emerging retail tech such as RFID edge computing AIdriven personalization or autonomous checkout systems.
Multi-Program Orchestration: Experience managing interdependent programs in matrix organizations with shared resources.
Vendor & Partner Coordination: Experience managing third-party vendors with external partners.
PMP / Agile certifications as appropriate.
Six Sigma / Lean certification will be a plus.
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