Client Experience Coordinator
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
We are seeking a Client Experience Coordinator who will play a key role in ensuring our clients receive outstanding service and support. This position requires a proactive individual who excels at communication organization and problem-solving. The ideal candidate will serve as the main liaison between clients and internal teams ensuring that every project runs smoothly and every client feels valued.
Responsibilities
Act as the primary point of contact for client inquiries and service coordination.
Oversee client onboarding and maintain consistent communication throughout the process.
Collaborate with internal teams to ensure timely delivery of services and solutions.
Track client satisfaction metrics and implement strategies for continuous improvement.
Prepare reports handle documentation and assist in optimizing client management systems.
Address and resolve client concerns with professionalism and efficiency.
Qualifications :
Qualifications
Strong communication and interpersonal skills.
Exceptional organizational abilities and attention to detail.
Proficiency in Microsoft Office Suite or similar tools.
Ability to manage multiple tasks and deadlines effectively.
A customer-focused mindset and commitment to excellence.
Additional Information :
Benefits
Competitive annual salary of $59000 $64000.
Opportunities for professional growth and career advancement.
Comprehensive training and skill development programs.
Supportive and collaborative work environment.
Health and wellness benefits package.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
