Service Desk (On-site (Cabo Ruivo)
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Job Location:
Monthly Salary:
Posted on:
20 days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a Service Desk Technician to provide on-site IT support to our users. This role involves working directly at client locations with occasional travel to nearby areas when required (company vehicle provided). Whenever possible remote support should also be provided.
Key Responsibilities:
- Resolve IT incidents and service requests on-site or remotely when applicable.
- Update tickets with detailed actions performed and findings.
- Maintain accurate records of serviced equipment.
- Install troubleshoot and resolve printing issues.
- Perform hardware troubleshooting image installation (PCs and laptops) and network patching in racks.
- Work independently in high-pressure environments sometimes without immediate support.
Qualifications :
- Experience in similar roles (minimum 2 years).
- Knowledge of MS Windows operating systems.
- Solid understanding of hardware troubleshooting.
- Basic knowledge of networking.
- Valid drivers license in Portugal.
- Ability to communicate in English.
- Availability for travel.
- ITIL knowledge or certification is a plus.
Additional Information :
Work Model: On-site (Cabo Ruivo) with travel as needed.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Editorial
- Catering
- B2C
- Camp
- Computer Engineering
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more
