- Attend daily briefings and takes on daily assigned tasks
- Understand the difference in guest levels (VIPs) and Room Categories
- Clean and maintain areas of responsibility according to standards and procedures
- Replenish guest supplies and ensure that guests requests are promptly attended to
- Report damage or malfunction in hotel rooms/areas to Supervisor
- Maintain equipment in a proper state of cleanliness
- Maintain a section room report as well as a daily productivity report
- Reports lost and found articles to the housekeeping office immediately
- Handle guest complaints tactfully and report incidents or any other irregularities to Supervisor in a timely manner
- Report unusual behavior/activities in guestroom floors/ public areas to Supervisor
- Record room status in allocated section accurately
- Carry out valet services when required (e.g. delivery of linen processing laundry orders)
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
- Respond professionally politely and efficiently to extraordinary requests and complaints from guests.
Qualifications :
Diploma of Degree in Hotel Management
Additional Information :
- Excellent reading writing and oral proficiency in English language
- Proficient in MS Excel Word & PowerPoint
- Results and service oriented with an eye for details
- A team player & builder
- A motivator & self-starter
Remote Work :
No
Employment Type :
Full-time
Attend daily briefings and takes on daily assigned tasks Understand the difference in guest levels (VIPs) and Room Categories Clean and maintain areas of responsibility according to standards and procedures Replenish guest supplies and ensure that guests requests are promptly attended to Report dama...
- Attend daily briefings and takes on daily assigned tasks
- Understand the difference in guest levels (VIPs) and Room Categories
- Clean and maintain areas of responsibility according to standards and procedures
- Replenish guest supplies and ensure that guests requests are promptly attended to
- Report damage or malfunction in hotel rooms/areas to Supervisor
- Maintain equipment in a proper state of cleanliness
- Maintain a section room report as well as a daily productivity report
- Reports lost and found articles to the housekeeping office immediately
- Handle guest complaints tactfully and report incidents or any other irregularities to Supervisor in a timely manner
- Report unusual behavior/activities in guestroom floors/ public areas to Supervisor
- Record room status in allocated section accurately
- Carry out valet services when required (e.g. delivery of linen processing laundry orders)
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
- Respond professionally politely and efficiently to extraordinary requests and complaints from guests.
Qualifications :
Diploma of Degree in Hotel Management
Additional Information :
- Excellent reading writing and oral proficiency in English language
- Proficient in MS Excel Word & PowerPoint
- Results and service oriented with an eye for details
- A team player & builder
- A motivator & self-starter
Remote Work :
No
Employment Type :
Full-time
View more
View less