High Risk Approval Specialist

Wise is looking for a Senior Management Approval Analyst to join the Tallinn SMA team. You will play a critical role in ensuring that Wise adheres to regulatory and compliance requirements. You will be responsible for conducting enhanced due diligence analysing customer activities behaviour patterns and ensuring that our KYC records are kept up to date according to our internal standards. You will be responsible for assessing and approving onboarding customers in AML High Risk state and customers with touch points with High Risk 3rd Countries and Low Tax Jurisdictions according to regulatory standards. 

As a High Risk Approval Specialist you will play a key role in supporting a financial crime program that is driven by Wises mission for money without borders transparency and protecting customers. We are looking for someone with experience in enhanced due diligence an excitement and desire to learn and grow with this new team and strong organisational and communication skills.

JOB RESPONSIBILITIES

• Review and assess high risk customer reports to provide analysis and approval as per the set policies and procedures.

• Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks. Conduct periodic reviews and analyse changes in customers history and account usage.

• Exercise discretion in setting priorities identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested.

• Ensure that information and documentation provided by customers meet our risk appetite for onboarding and maintaining High Risk customers.

• Conduct in depth analysis using provided documentation or external sources (e.g. websites and company registries) ensuring that only customers within risk appetite are onboarded. Perform searches utilising Internet sources and/or third-party vendors to obtain information on prospects and new/existing customers.

• Communicate with other internal teams when required to handle escalated or complicated cases.

• Provide guidance and responses to daily inquiries from peers front-line and management regarding high risk approval matters and case analysis when appropriate.

• Maintain high understanding of AML/CFT Regulations and how these impact the business as well as Wise products and Services;

• When warranted be capable of drafting SAR narratives to report activity deemed unusual.

• Taking part in and leading projects related to SMA Team processes and guidelines. Assist in identifying improvement opportunities and contribute to policy updates training materials and standard operating procedures. 

• Draft reports to internal and external stakeholders periodically and when requested.

• Have a deep understanding of different business models customer types country risks and regulatory requirements across multiple geographies;

• Support Wise in internal and external audits and regulatory process related queries reviews.

• Mentor and support Senior Management Approval Analyst by providing training and coaching to enhance team capabilities. 

• Effective communication with customers by the relevant communication channels that Wise operates with (e.g. phone email and chat).

• Perform your tasks and responsibilities within the expected key performance indicators set by the leadership team.

• Tasks that are related to the position and are assigned to you by your lead. Participating in meetings training internal and external events. 

Additional Information :

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

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Remote Work :

No

Employment Type :

Full-time