Junior Customer Success Associate (6-month internship) 2025-2026

Passionate about Climate Energy and AI Join Kayrros as a Junior Customer Success Associate H/F

Kayrros is a global leader in energy and environmental intelligence using AI and geoanalytics to turn satellite and other data into actionable insights on energy supply chains and environmental risks. Our technologies help businesses and governments improve efficiency boost climate resilience manage impacts and enable investors insurers and traders to make faster smarter decisions in a world of rising climate risks market volatility and shifting regulations. Kayrros provides near real-time data essential for risk management energy security and sustainability.

Kayrross impact has earned wide recognition: TIMEs 100 Most Influential Companies Fortunes Change the World list (2023 & 2024) Top Five Company of the Year in Fast Companys World Changing Ideas 2024 Financial Times Tech Champion and our Wildfire Monitor named one of TIMEs Best Inventions of 2025.

With offices in Paris Houston New York London Bangalore and Singapore were looking to grow our team with talented individuals eager to disrupt global climate governance and shape the future of finance and the environment.

Join us to make a difference!

For more information visit .

We are currently recruiting for our Paris office an Intern

Junior Customer Success Associate H/F
Energy

The team you will be joining: The Customer Success Team

The Customer Success team works across the full Kayrros product suite - covering carbon power gas and oil markets - to ensure customers get maximum value from our insights. The team collaborates closely with Product Sales and Marketing acting as the bridge between our technology and our clients.

We take a proactive approach to customer engagement supporting onboarding day-to-day use and ongoing adoption of Kayrros solutions. As the company grows the Customer Success function is expanding driving impact through close collaboration innovation and a strong customer-first mindset.

Role

The Customer Success role at Kayrros is a cross-functional position that combines client relationship management data understanding and product coordination. Youll work closely with internal teams to ensure a seamless experience to our customers and deliver value across our different products.

Your key responsibilities will include:

Work with the Customer Success Lead to ensure customers receive timely accurate and insightful data deliveries.

Analyse customer data to generate actionable insights: with strong analytical skills .

Support onboarding of new customers ensuring they are fully set up and confident using our platforms.

Collaborate with internal teams to communicate customer needs and help shape product improvements.

Monitor customer usage and feedback to identify opportunities for engagement and added value.

Contribute to upsell and cross-sell opportunities by identifying customer needs and aligning them with relevant Kayrros solutions.

Prepare customer-facing materials such as insights presentations and training resources.

Contribute to market research and internal documentation to support continuous learning and external communications.

Profile

This is an ideal opportunity if you are looking for a six-month internship starting between January and April 2026 and you want to join a fast-growing start-up. This position is open in Paris or London.

You are passionate about the energy sector and curious to learn more about markets such as carbon power gas and oil.

You have an analytical mindset and a strong attention to detail comfortable working with data and tools like Excel to support customer insights.

You are proactive take initiative and enjoy solving problems and working in a team..

You are dynamic curious and eager to work in a fast-paced client-facing environment.

You can communicate clearly in English both with customers and internal teams including non-technical stakeholders.

You enjoy working collaboratively across functions such as Product Sales and Marketing.

You are organised and take pride in delivering high-quality work that contributes directly to customer success and company growth.

Optional: CRM systems (e.g. Zendesk Hubspot Mailchimp).

Why join Kayrros

• We are a young fast-growing tech company and extremely passionate about what we do.

• We partner with global regulators top scientific institutions and companies that are leaders in the climate and energy transition.

• We are located in the WeWork building (free drinks events and a vibrant atmosphere).

• You will work with an international team and practice your English (or Chinese German Greek Portuguese...) on a day-to-day basis.

At Kayrros we are committed to fostering an inclusive and diverse workplace. We believe in equal opportunities for all applicants regardless of gender. We actively promote gender equality in all aspects of our recruitment process and encourage applications from individuals of all genders. If you dont meet all the listed skills or qualifications we still encourage you to apply.