Sr. Manager, AWS Skills Center, T&C Future Builder Programs

Lead the global strategy operations and expansion of AWS Skills Centers worldwide driving AWSs mission to build a pipeline of future AI and Cloud builders. AWS Skills Centers are free in-person training locations operated by AWS Training & Certification offering fundamental cloud education and AI training to the public in fixed locations. These centers specifically target new-to-tech learners career-changers students and community organizations making cloud and AI education accessible to all. Through classroom instruction and interactive experiences Skills Centers guide learners toward industry certifications continued learning through AWS and connections with the broader cloud community to support their career development journey. This role provides strategic vision and executive leadership for existing Skills Centers while developing frameworks for partner-sponsored expansion ensuring consistency in quality experience and outcomes across all locations.

Key job responsibilities
- Define and execute the global strategic vision for AWS Skills Centers aligned with AWSs broader T&C Future Builder Program goals
- Develop scalable frameworks for Skills Center expansion through partner sponsorships and collaborations
- Create and maintain strategic relationships with key external stakeholders including government officials educational institutions and community leaders
- Create and maintain strategic relationships with key internal stakeholders including AWS T&C AWS Public Sector AWS Social Responsibility & Impact and other across Amazon.
- Drive innovation in skills training delivery particularly in cloud computing and AI technologies
- Lead operational oversight of multiple AWS Skills Centers ensuring consistent delivery of high-quality training experiences
- Establish and maintain operational standards KPIs and success metrics across all locations
- Drive continuous improvement initiatives to enhance program effectiveness and operational efficiency
- Manage complex budgets and resource allocation across multiple sites
- Lead and develop a diverse team including site leaders technical trainers and technical program manager
- Foster a culture of innovation learning and operational excellence
- Drive talent acquisition and development strategies for Skills Center staff
- Ensure alignment between team goals and broader AWS objectives
- Guide the development and implementation of training curricula and programs
- Oversee the integration of new technologies and training methodologies
- Lead the strategy for cloud and GenAI experience spaces within Skills Centers
- Drive initiatives to measure and improve program impact and outcomes
- Develop and maintain relationships with key AWS stakeholders and leadership
- Create partnership frameworks for Skills Center expansion
- Engage with community leaders and organizations to ensure programs meet local needs
- Represent AWS Skills Centers in public forums and industry events


About the team
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design build operate and secure their cloud environments. Customers innovate with AWS Professional Services upskill with AWS Training and Certification optimize with AWS Support and Managed Services and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners AWS Sovereign Cloud AWS International Product and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- 12 years of product or program management product marketing business development or technology experience
- 6 years of team management experience
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Bachelors degree or equivalent experience

- Experience engaging and influencing senior executives
- Experience owning feature delivery and tradeoffs of a product

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $160300/year in our lowest geographic market up to $265000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.