Clinical Program Manager, Patient Safety & Quality Manager (RN or NP Required) Critical Care Institute

The mission of the Patient Safety and Quality department within the Mount Sinai Institute of Critical Care Medicine (ICCM) is to enhance patient outcomes by ensuring critically-ill patients receive the highest standards of care through continuous improvement and a maintaining a culture of safety.

As a PSQ Manager you will join a collaborative team that works closely with clinical providers administrative staff and other stakeholders to develop implement promote and monitor initiatives that improve the delivery of quality care among critically-ill patients across all Mount Sinai Hospital System (MSHS) sites.

This position is full-time and scheduled onsite during regular business hours at the Mount Sinai Hospital Campus located in the Upper East Side of New York City.

• Establishes and maintains collaborative relationships with nursing staff leadership medical staff and other administrative staff.
• Monitor quality performance metrics established by ICCM and Mount Sinai Health System.
• Help interdisciplinary teams identify areas of opportunity and provide guidance through QI process.
• Regularly review clinical documentations to ensure adherence to policy and accepted standards of care.
• Helps reduce healthcare-associated infections (HAI) by providing recommendations for invasive device removal when clinically appropriate.
• Consult with medical providers regarding National Healthcare Safety Network (NHSN) guidelines to ensure accuracy and compliance with established healthcare standards.
• Organizes and facilitates high-level presentations on behalf of ICCM including designing slidedecks creating an agendas maintaining minutes and providing follow-up on deliverables.
• Provide education seminars regarding quality improvement
  
  

• Baccalaureate Degree in Nursing is required. Masters in Nursing or health related field is preferred.
• Certification in specialty area preferred (i.e. CCRN-Adult)
• 5 years directly related experience (some supervisory preferred)
• New York State License with current registration as a registered professional nurse.
  

Preferred:

• A minimum of 3 years of recent clinical experience in an adult ICU setting within a tertiary healthcare center.
• Experienced designing implementing and measuring the impact of QI projects using rapid-cycle frameworks such as PDSA.
• Skilled in evaluating and interpreting complex data sets to identify trends patterns and opportunities for improvement.
• Knowledgeable of roles of regulatory and data benchmarking organizations such as CMS NHSN NDNQI and The Joint Commission.
• Demonstrates excellent interpersonal communication skills and adapts effectively to diverse audiences at all organizational levels.
• Proficient in Microsoft Excel Microsoft PowerPoint and EPIC Hyperspace software.