Parts Customer Care Rep
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Job Location:
Oakland, CA - USA
Monthly Salary:
$ 23 - 24
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Who We Are:
Be part of an innovative technology-driven and growing organization!
As one of the worlds largest lift truck manufacturers our innovative and diverse workforce is dedicated to defining the future of the material handling industry. We have a reputation for award-winning product design advanced engineering and technology and commitment to sustainability.
With more than 20 manufacturing facilities worldwide and over 500 retail locations in 80 plus countries we take pride in providing our customers a wide variety of quality material handling equipment fleet management solutions warehouse products and support services to meet their needs anytime anywhere.
At Crown we know that our employees are the driving force behind our success. We support our employees and their professional goals because an investment in our people is an investment in our future.
Job Posting External
Job Duties
- Answer and process incoming parts calls from customers and service technicians.
- Pull orders receive and put up stock.
- Order parts and develop relationships with Crown factory and outside vendors.
- Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
- Maintain direct contact with current and prospective customers.
- Prepare customer quotes.
- Process paperwork.
- Inventory control to include cycle counts of stockroom vans and customer consignments.
Minimum Qualifications
- High school diploma or equivalent
- Valid drivers license and good driving record
Preferred Qualifications
- Good verbal communication written communication interpersonal organizational numerical perception and computer skills
- Parts or inventory control experience and lift truck industry experience preferred
- Ability to work in a team environment
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees. Benefits include:
- Competitive Wages. The pay range for this position starts at $23-24 but is commensurate with skills and related experience.
Health/Dental/Vision/Prescription Drug Plan with a company contribution to each
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
401K Retirement Savings Plan
Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings
Paid Parental Leave
Paid Holidays
Paid Vacation
Employee Assistance Program (EAP)
Tuition Reimbursement up to $5250 per calendar year
EOE Veterans/Disabilities
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
Crown is one of the world’s largest material handling companies. Crown’s award-winning line of lift trucks maintains a reputation for advanced product design, engineering and integrated manufacturing processes. Offering a broad range of forklifts, as well as automation and fleet manag ... View more
