Performance and Organizational Development Manager

Location: Little Rock Arkansas
Department: Human Resources
Reports To: Head of Human Resources

Job Summary

The Performance and Organizational Development Manager is responsible for strengthening workforce capability leadership effectiveness and organizational design within a dynamic manufacturing environment. This role drives performance management systems individual and team development initiatives and culture-building efforts that align with production goals and employee ownership values. Acting as both a strategic partner and hands-on practitioner the Manager ensures that training succession planning and organizational development programs support operational excellence reduce turnover and prepare the company for long-term growth.

Key Responsibilities

Oversee and continuously improve performance management processes including goal setting feedback loops and annual reviews.

Provide coaching to supervisors and managers on performance feedback and employee development practices as KRAs and IDPs.

Track and report on key performance indicators related to workforce productivity quality and engagement.

Assess organizational structures and recommend improvements that support efficiency and growth.

Build and manage succession planning frameworks to ensure continuity in critical leadership and technical roles.

Create and deliver leadership development programs for front-line supervisors and managers.

Establish Individual Development Plan (IDP) frameworks for technical experts and high-potential employees.

Implement cross-training programs that increase workforce flexibility and reduce operational risk.

Strengthen communication and accountability practices across teams.

Facilitate workshops leadership forums and development sessions to build alignment and collaboration.

Success Indicators

Improved performance management consistency and results across the workforce

Stronger leadership bench and reduced risk of skill gaps in critical roles.

Reduced turnover and improved retention of skilled employees.

Increased internal promotions and career progression opportunities.

Positive impact on engagement and alignment of workforce development with operational performance.

Qualifications

Bachelors degree in Human Resources Organizational Development Industrial/Manufacturing Management or related field (Masters preferred).

5 years of Organizational Development Performance Management or Human Resources experience in a manufacturing environment.

Familiarity with heavy industry processes strongly preferred.

Proven ability to design and deliver training programs and leadership development

Strong communication facilitation and coaching skills.

Data-driven approach to workforce metrics and ROI analysis.

Core Competencies

HRIS / HCM Systems (e.g. ADP UKG Workday Oracle SAP etc) for employee data performance management and reporting.

Learning Management Systems (LMS) (e.g. Cornerstone Moodle SuccessFactors Learning Litmos) for training delivery tracking and compliance.

Performance & Talent Management Software (e.g. 15Five Lattice ClearCompany BambooHR modules) for goals reviews and feedback loops.

Microsoft Excel (intermediate to advanced) workforce analytics dashboards KPIs training ROI turnover tracking.

Microsoft Power BI or Tableau for visual workforce and performance analytics.

HR/OD Metrics Dashboards ability to build and interpret dashboards tied to productivity quality retention and training.

Microsoft Office Suite Outlook Word PowerPoint (polished presentations and reporting for leadership teams).

Collaboration Platforms (e.g. Teams SharePoint Slack) for communication and resource sharing.

Project Management Tools (e.g. Smartsheet Trello Asana MS Project) for managing development initiatives and training rollouts

Work Environment

Split between office and manufacturing floor.

Regular plant interaction; must follow all PPE and safety protocols.