Voids and Complex Works Manager
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Job Location:
Monthly Salary:
Posted on:
28-10-2025
Vacancies:
1 Vacancy
Job Summary
Our client a company wholly owned by a local Borough delivers repairs maintenance and refurbishment services to over 16000 council homes. This is a forward-thinking organisation with a strong commitment to customer satisfaction and to generating long-term value for the community.
The Role
We are looking for an experienced Voids & Complex Works Manager to lead and oversee the delivery of void property works major refurbishments and complex repairs such as disrepair cases.
This is a pivotal role responsible for managing a multi-disciplinary team and ensuring that the service is delivered safely efficiently on budget and to the highest quality standards.
Key Responsibilities
- Lead and motivate a team of over 60 operatives supervisors planners and administrators to deliver high-quality results.
- Manage the full voids process to ensure properties are completed within agreed timeframes.
- Set and manage budgets and ensure accurate financial reporting.
- Conduct regular inspections and audits to ensure compliance and maintain top-quality standards.
- Work collaboratively with contractors suppliers residents and internal teams to improve service delivery.
- Monitor performance and implement strategies for continuous improvement.
- Oversee all disrepair and complex works ensuring full legal and regulatory compliance.
- Coordinate timely investigations and resolutions for tenant-reported issues.
- Develop and refine policies and procedures to improve efficiency and minimise financial risk.
About You
We are looking for a motivated leader who thrives in a fast-paced environment and takes pride in delivering great results for residents.
Essential qualifications and experience:
- IOSH Managing Safely or SMSTS qualification
- City & Guilds / NVQ Level 23 (or equivalent experience)
- Full UK driving licence
- Minimum 3 years experience managing voids and complex works
- Previous experience in social housing repairs and maintenance
- Experience of setting and managing budgets
- Knowledge of the NatFed Schedule of Rates
- Strong understanding of Health & Safety and Risk Assessments
- Knowledge of asbestos policy and procedures
- Proven ability to lead motivate and manage teams effectively
- Excellent communication and problem-solving skills
- Please note: Due to business needs interviews may be held before the closing date. We encourage early applications.
Our client is an equal opportunities employer. All qualified applicants will be considered regardless of age disability gender race religion or sexual orientation. Reasonable adjustments can be made throughout the recruitment process.
Why Join Our Client
You will be part of an organisation that genuinely values its people and invests in their growth.
Benefits include:
- Annual pay and condition reviews
- 26 days holiday (rising to 30 days with service) plus bank holidays
- Free GOLD gym membership
- Enhanced maternity paternity and pension schemes
- Staff discounts and wellbeing perks
- Cycle-to-work and electric car salary sacrifice schemes
- Ongoing career growth and personal development opportunities
Key Skills
- Construction Experience
- Lean
- Management Experience
- Process Improvement
- Conflict Management
- Experience Administering Injections
- SAP EWM
- OSHA
- Fireworks
- Guest Services
- Knowledge Management
- EHS
