Customer Service Rep

New Holland, PA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Customer Service Rep

New Holland PA

Are you a friendly detail-oriented professional who enjoys helping people and keeping things running smoothly behind the scenes

Why Youll Love Working With Us:

Customer-facing Impact: Play a key role in supporting our community by helping customers feel heard safe and well-served.
Supportive Environment: Work for an employer who values open communication supports your success and respects you.
Customer-Trusted Reputation: Take pride in representing a company known for reliability honesty and going the extra mile.
Local & Personal: Work for a small locally owned business where leadership knows your name and appreciates your work.
Faith-based Values: Join a company prioritizing integrity service and respect in all its interactions with customers and employees.

At Sweetwater Propane were a faith-based locally owned company that provides dependable propane delivery to homes farms and businesses across Southern Pennsylvania and the Finger Lakes region of New York. Were committed to integrity respectful service and strong community tiesand were seeking a Delivery Customer Service Representative who shares these this role youll assist customers process orders and support the service team in ensuring every customers experience is handled with care and professionalism.

What Youll Do as a Customer Service Rep:

Greet & assist customers in a friendly courteous and professional manner.
Answer phones check voicemails and respond to general propane-related inquiries.
Process payments in person by phone and through the mail.
Prepare delivery tickets and enter accurate data into internal systems.
Support the service department with administrative office tasks.
Communicate with team members to meet customer needs efficiently.
Help maintain a clean organized office environment.
Work full-time in-office hours Monday-Friday 8:00 AM-4:30 PM with one Saturday morning shift per month (November-March)

Our Ideal Customer Service Rep:

Willing to Learn: No prior experience or specific education is requiredwe provide training.
Customer-focused: Communicates listens well and delivers helpful friendly service.
Organized & Detailed: Stays on top of tasks keeps records accurate and follows through consistently.
Team Player: Brings a positive attitude works hard and supports team goals.
Tech Comfortable: Basic MS Word Excel and Outlook proficiency.
Active: Sit walk and bend as needed during the workday.

What We Offer Our Customer Service Rep:

$20-$22/hour DOE
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401K with a company match
Health Savings Account
A stable faith-based community-minded workplace built on trust teamwork and shared values

To Apply

Wed love to hear from a dependable customer-focused professional who thrives in a team environment. Please submit your resume in PDF or Word format through this job ad for consideration. We look forward to connecting with you.

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Requirements:

Willing to Learn: No prior experience or specific education is requiredwe provide training.

Customer Service RepNew Holland PAAre you a friendly detail-oriented professional who enjoys helping people and keeping things running smoothly behind the scenes Why Youll Love Working With Us:Customer-facing Impact: Play a key role in supporting our community by helping customers feel heard safe an...