Workshop Technician
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
20 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
The role involves managing the repair and maintenance of tools ensuring high-quality service and technical support to customers. The position requires a technically minded individual who can confidently interact with clients provide expert advice and oversee the entire repair process from start to finish. The ideal candidate is organized professional and capable of handling multiple tasks efficiently while maintaining excellent customer service standards.
The role involves managing the repair and maintenance of tools ensuring high-quality service and technical support to customers. The position requires a technically minded individual who can confidently interact with clients provide expert advice and oversee the entire repair process from start to finish. The ideal candidate is organized professional and capable of handling multiple tasks efficiently while maintaining excellent customer service standards.
Requirements:
Experience:
- Communicate with customers regarding their tools needing repair
- Receive and book-in tool for repair on ERP system
- Generate job cards
- Strip and quote
- Follow-up on go-aheads
- Pick spare parts for repair
- Repair tools
- Invoice repaired tools
- Arrange dispatch/collection of tools
- Handle all repair queries telephonically or in person
Experience:
- Workshop technician experiences a must with power tools experience highly preferable
- Technically minded
- Confident self-starter and disciplined
- Presentable and well spoken
- Must be confident to speak to customers and advise them on technical matters regarding their tools and spares
- Must have own transport
- Must be computer literate and able to handle the whole process from receiving tools for repairs booking in tools quoting repairing invoicing etc.
Required Experience:
IC
Key Skills
- Airside Operations
- Anti Money Laundering
- Apprentice
- IT Sales and Marketing
- ABAP
- Entry Level
About Company
West Coast Personnel, Recruitment Agency Cape Town. We find employers the right candidates to enhance theirs staff complement with rigorous employee vetting.
